Product Development Technician

QBE Insurance Group; Stafford; Hybrid; GBP 40,000 - 70,000; Full time

Job description

Primary Details

Time Type: Full timeWorker Type: Employee

Product Development Technician
Stafford, with hybrid working

We’re excited to offer an opportunity for a Product Development Technician to join our team based in Stafford.

The purpose of this role is to work across our SME E-Trade offering to enact change to the product suite, ensuring that all our E-Trade products are fit for purpose and aligned with business plan objectives.

Whether you're looking to build on existing insurance experience or pivot your career into Product Development, this is a fantastic opportunity to grow your career in the insurance industry!

Your new role:

Project delivery

• Manage e-trade product changes from end to end, taking full ownership of the project delivery to support business plan objectives
• Collaborate with internal stakeholders, including e-trade management, Underwriting, Pricing, Actuarial, IT and MI teams to agree scope and requirements of product changes, as well as keeping them informed on project progress, risks and issues
• Work with external stakeholders Acturis / Polaris / other Software Houses to ensure delivery is as per QBE requirements, on time and on budget
• Ensure product changes are rigorously tested. Create test packs to confirm change build is as per QBE requirements and mitigate likelihood of issues and errors
• Where UAT is outsourced, provide technical support to our preferred supplier during the testing phase
• Ensure compliance with all specified governance measures

Agile work

• Enable smaller, more frequent number for number changes to our products, working with internal and external stakeholders to ensure delivery as per timetable
• Ensure our systems are working correctly including successful data uploads to mitigate risk and enable business trading and data flow
• Investigate BAU product errors / upload failures and work with internal / external stakeholders to manage their successful resolution

About you:

• Some relevant work experience in Insurance and/or in a Business Analyst/Systems Analyst/Product Technician role (or similar)
• Proactive and clear communication
• Rigorous attention to detail
• Experience managing work to deadlines
• Internal and external stakeholder management at varying levels of seniority
• Testing and project management experience would be ideal

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

To find out more about why you should work for QBE, visit our careers website.

At My Best - QBE Benefits

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a year with the option to buy up to 2 additional days.

• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

• Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.

• Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.

• Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.

• Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.

• Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

To find out more visit our Reward Page

QBE Awards

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year

Working Dads Employer Awards 2023 Winner: Parental Policies Award

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

You can view all our awards here

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page

Accessibility

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report

What next?If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let’s make it happen!

Skills:

Analytical Thinking, Commercial Acumen, Communication, Critical Thinking, Customer Service, Detail-Oriented, Digital Marketing, Distribution Management, E-Commerce, Intentional collaboration, Managing performance, Regulatory Compliance, Risk Management, Strategic Management, Team Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.