Product Designer (10 months)

NatWest Group; Birmingham; Hybrid; GBP 42,000 - 70,000; Full time

Job summary

NatWest Group is seeking a Product Designer to lead design thinking across a fintech portfolio. This remote-first role requires weekly in-person collaboration in the UK and spans a 10-month term, offering the chance to shape end-to-end digital experiences.

You will work in cross-functional teams, run workshops, and craft journey maps, wireframes, and prototypes while collaborating with engineering and product to translate user insights into valuable solutions.

Qualifications

• Experience delivering customer-focused designs, including native mobile design
• Ability to work in an agile, fast-paced, data-driven environment
• Background in user research
• Strong written and verbal communication skills
• Experience creating solutions that balance customer and business needs

Responsibilities

• Champion design thinking methodologies to drive projects forward
• Collaborate in cross-functional teams and lead workshops
• Produce journey maps, UX wireframes, hi-fidelity UI and prototypes
• Work with engineering, product and business teams to solve design challenges
• Push usability and market success of products to meet business objectives

Skills

End-to-end design thinking

Cross-functional collaboration

User research

Agile environment

Prototyping (hi-fi UI)

Native mobile design

Job description

Join us as a Product Designer

• You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking
• You’ll be operating in a fast-paced environment,working end-to-end to understand user needs and deliver cutting edge design
• In this role you’ll have the opportunity to work within cross functional design teams to deliver best in class solutions for our digital projects
• This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and cominginto the office once a week when you need to collaborate closely with your colleagues
• We’re offering this role for a period of 10 months

What you’ll do

As a Product Designer, you'll champion design thinking methodologies to drive your projects forward,including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customersand the business.

Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and crafting reports, as well as contributing to playback sessions with multiple stakeholders.

Your responsibilities will include:

• Pushing the usability and market success of our new and current products, enabling us to fulfil our business objectives
• Producing journey maps, UX wireframes, hi-fidelityUI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in
• Running and managing ideation, brainstorming and critiquing workshops with multiple stakeholders
• Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customers

The skills you’ll need

We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment.

We’ll also expect you to have:

• Experience of developing customer facing digital applications and products and in launching customer focused digital products
• An understanding of user research and the benefits that these insights have on design solutions
• A background in user research
• Good written and verbal communication skills

Experience of creating solutions that combine the needs of the customer with the needs of the business