Product Designer

Manchester City; Manchester; On-site; GBP 42,000 - 64,000; Full time

Job summary

Manchester City is seeking a Product Designer to work with Product Managers and engineers to explore opportunities, understand customer and business needs, and shape product concepts.

You will use journey mapping, service mapping, wireframes, interaction models and prototypes to make ideas tangible and testable, guiding delivery from discovery to scalable product outcomes.

Qualifications

• Experience shaping digital products, services, or customer experiences within product, digital, commerce or technology environments.
• Strong capability in discovery, ideation, journey mapping, service mapping, wireframing, interaction design, prototyping and concept validation.
• Ability to translate between business, product, design and technology audiences to create shared understanding.
• Experience collaborating with Product Managers, engineers, architects or technology teams to explore feasibility and define solutions.

Responsibilities

• Collaborate with Product Managers and engineers to translate ideas into tangible product concepts.
• Map customer journeys and services to inform design decisions and validate concepts.
• Create wireframes, interaction models and prototypes to test feasibility and usability.
• Translate product vision into a clear plan of what to build and what needs further investigation.
• Support transition from discovery into scalable delivery with clear requirements and constraints.

Skills

Product discovery

Journey mapping

Wireframing

Prototyping

Stakeholder comms

Technical understanding

Job description

The Role

The Product Designer will work with Product Managers and operational colleagues to explore new opportunities, understand customer and business needs, and turn early ideas into clearly defined product concepts.

You will use journey mapping, service mapping, wireframes, interaction models and prototypes to make ideas tangible, testable and easier to understand.

A key part of the role is working closely with Technology Solutions and engineers to assess feasibility, explore solution options and identify constraints, dependencies, risks and likely delivery effort.

You will help translate product vision into a shared understanding of how a solution could work, what needs to be built and where further investigation or development is required.

You will support the transition from discovery into scaled delivery by clearly articulating the problem, proposed experience, requirements and technical considerations.

Acting as a translator between Product and Technology Solutions, you will help improve product readiness, reduce rework and give delivery teams a stronger foundation from which to build scalable products.

What You’ll Bring

You will be a collaborative and pragmatic product thinker who can connect customer experience, product strategy, operational reality and technology delivery. You will be comfortable working in ambiguity, communicating with a wide range of stakeholders and helping teams turn good ideas into well-defined opportunities.

• Experience shaping digital products, services, user journeys or customer experiences within product, digital, commerce or technology environments.
• Strong capability in discovery, ideation, journey mapping, service mapping, wireframing, interaction design, prototyping and concept validation.
• The ability to translate between business, product, design and technology audiences, making complex ideas clear and creating shared understanding.
• Experience working with Product Managers, engineers, architects or technology teams to explore feasibility, shape requirements and define potential solutions.
• Strong technical understanding to identify dependencies, constraints, risks and implications of design decisions, without needing to be an engineer.
• A structured, clear and pragmatic approach to problem-solving, with the confidence to challenge assumptions, use insight and data to refine concepts, and identify what must be understood before a project is ready for build.