Product Designer

CFC; London; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

CFC is seeking a Product Designer to shape user experience and visual design for our digital products. This pivotal role involves collaborating with Product Managers and stakeholders to create effective design solutions, enhancing usability and aligning with strategic objectives. You will lead the full design lifecycle, conduct user research, and advocate for inclusive design practices. Join us to impact how customers interact with our products in a dynamic and supportive environment that values your contributions.

Qualifications

• Demonstrated ability to design thoughtful, user-centred solutions.
• Expert level skills in Figma for creating wireframes, prototypes, and design systems.
• Comfortable planning and conducting research activities.

Responsibilities

• Plan and conduct qualitative and quantitative research activities.
• Create wireframes, user flows, and high-fidelity prototypes using tools like Figma.
• Contribute to the evolution of our design system.
• Advocate for inclusive design principles.
• Share knowledge, mentor peers, and help evolve our design processes.

Skills

Figma

User-centered design

Research activities

Agile collaboration

Job description

Social network you want to login/join with:

Product Designer

At CFC, Product Design is a pivotal role in shaping the user experience and visual design of our digital products. Sitting within our Underwriting Technology team, you will work closely with Product Managers, Engineers, and stakeholders across the business to design intuitive, engaging, and effective solutions that meet user needs and align with strategic outcomes.This role blends user-centred design with strategic product thinking. You will be responsible for leading design activities across the product lifecycle, from discovery and definition through to development and delivery, ensuring that every touchpoint reflects a deep understanding of our users and a commitment to excellence.You will contribute to the evolution of our design culture, championing best practices, accessibility, and continuous improvement. Your work will directly impact how our customers interact with our products and how our teams deliver value at scale. Department Technology (Underwriting) Employment Type Permanent - Full Time Location UK - London Workplace type Hybrid Reporting To Sameer Al-Harthy

About the role

In this role, you will work closely with Product Managers, Engineers, and business stakeholders to understand user needs, business goals, and technical constraints. Translate these into intuitive, elegant, and scalable design solutions that enhance user experience and drive measurable outcomes. Also, you will:

Plan and conduct qualitative and quantitative research activities (such as interviews, surveys, and usability tests) to uncover user behaviours, pain points, and opportunities. Work closely with Product Managers and Product Operations to synthesise findings into actionable insights that shape product direction and validate design hypotheses.

Create wireframes, user flows, and high-fidelity prototypes using tools like Figma. Ensure designs are accessible, responsive, and aligned with CFC’s design system and brand standards.

Contribute to the evolution of our design system, ensuring consistency, efficiency, and accessibility across products. Collaborate with engineers to ensure seamless implementation and continuous improvement.

Advocate for inclusive design principles and ensure all experiences are intuitive, equitable, and aligned with user expectations. Stay informed on design standards and embed them into every stage of the design process.

Share knowledge, mentor peers, and help evolve our design processes and rituals. Actively participate in design critiques, retrospectives, and cross-functional workshops to foster a culture of collaboration and continuous learning.

About you

You’re a product geek at heart: energised by solving real user problems, obsessed with great experiences, and always exploring new tools, trends, and ideas. You bring enthusiasm, curiosity, and a love for the craft to everything you do.

You will also:

Have a demonstrated ability to design thoughtful, user-centred solutions for complex workflows. A portfolio that showcases your design thinking, problem-solving, and impact on real products.

Have expert level skills in Figma for creating wireframes, prototypes, and design systems. Familiarity with tools like Miro, FigJam, or Notion for collaboration and documentation is a plus.

Be comfortable planning and conducting research activities, synthesising findings, and applying insights to improve product usability and effectiveness. Familiarity with tools like Hotjar, Dovetail, or Mixpanel is a plus.

Be able to clearly articulate design decisions, rationale, and trade-offs to both technical and non-technical audiences. Skilled in presenting work and facilitating feedback sessions.

Have experience collaborating within agile teams, participating in sprint planning, reviews, and retrospectives. Able to adapt quickly to changing priorities and deliver value incrementally.

Be capable of managing multiple projects simultaneously, balancing short-term needs with long-term vision, and delivering high-quality work under tight deadlines.

Be proactive, curious, and open to feedback. You thrive in a team environment and are always looking for ways to support others and improve the collective output

Core Values

Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

About CFC

CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.

Headquartered in London with offices in New York, Austin, Brussels and Brisbane, CFC has over 950 staff and is trusted by more than 100,000 businesses across 90 countries.

At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.

CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.

Our Hiring Process

Stage 2:

Phone screening

Stage 3:

First stage interview

Stage 4:

Second stage interview

Stage 5:

Hired

Stage 1:

Applied

Stage 2:

Phone screening

Stage 3:

First stage interview

Stage 4:

Second stage interview

Stage 5:

Hired

Stage 1:

Applied

Stage 2:

Phone screening

Stage 3:

First stage interview

Stage 4:

Second stage interview

Stage 5:

Hired

Don't worry if you don't see any roles you want to apply for now. Register your interest so we can contact you when a suit role comes along