Product Designer

Rival; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for a talented Product Designer to join their innovative team. In this role, you will dive deep into user research to enhance the core experiences of a leading CRM platform. Collaborating closely with product managers and engineers, you will translate user needs into elegant interface designs that drive real change. If you are passionate about solving customer problems and thrive in a people-first culture, this opportunity is perfect for you. Join a diverse team that values authenticity and teamwork, and help shape the future of CRM software for over 100,000 businesses worldwide.

Benefits

Flexible hours

Wellness perks

Performance-based bonuses

28 paid leave days

Compassionate leave

Pawternal leave

Qualifications

• Over 2 years of experience as a product designer or similar role.
• Able to present best practices in design solutions.
• Strong advocate for design systems.

Responsibilities

• Collaborate with product manager to explore user needs and design solutions.
• Conduct user research using qualitative and quantitative methods.
• Create wireframes, mockups, and prototypes to validate design ideas.

Skills

Product Design

User Research

Figma

Analytical Reasoning

Communication Skills

Critical Thinking

Education

Degree in Design

Tools

Atlassian

Job description

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We are looking for a Product Designer to research, analyze, design, and validate Pipedrive’s core experiences across different channels and platforms. You will gain a thorough understanding of our users’ needs regarding integrating with Pipedrive by utilizing a variety of quantitative and qualitative research methods and will prototype solutions to improve its quality and user experience.

If you are someone who has high empathy for users, is good with collaborating with others, loves data-backed decision-making and is obsessed with solving customer problems, we’d love to meet you!

Your new adventure:

• Work together with the product manager and rest of the team to explore opportunities, understand user needs and translate those into experiments, solutions and, in the end, elegant interface designs
• Organize user research with the support from the product manager and research team using a variety of qualitative and quantitative research methods to understand the needs of Pipedrive’s users
• Analyze different data points to learn more about user behavior
• Contribute to design vision in your area and to innovation through experimentation and user testing
• Create and maintain deliverables (wireframes, mockups, prototypes, flows, etc.) to communicate ideas and validate solutions
• Work closely with engineers throughout a project’s lifecycle, providing support, enhancing the user experience, and dealing with technical constraints
• Engage with multiple stakeholders and your peers to communicate thought processes and deliverables together with your team
• Sharing learnings and providing feedback to other designers

Does this sound like you?

• Over 2 years of experience working as a product designer or similar role
• Able to present best practices in the field when creating design solutions
• Great attention to detail and analytical reasoning
• Advanced skill with Figma and experience with Atlassian (or other task management software)
• Able to model both qualitative and quantitative user research from scratch
• Strong advocate and user of design systems and know-how about implementing them in your work to be more effective and efficient
• A strong can-do attitude, communication skills, and openness to feedback
• Critical thinking skills
• You have a portfolio of a couple of strong projects to showcase
• A degree in the Design field is a plus
• Fluency in English

Why Pipedrive?

• People-first culture - Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome
• Unlock potential – Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change
• We’ve got you – Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people
• Grow with us – Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability
• Packed with purpose – Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work

Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

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Our design team with more than 50 members is looking for a Product Designer for our Core product area to make Pipedrive the most integrative CRM software in the world.

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.