Product Designer

Intact Insurance (previously RSA); Liverpool; On-site; GBP 45,000 - 65,000; Full time

Job summary

Intact Insurance in the UK seeks a Product Designer to design and optimise innovative, user‑centred solutions for products and services across multiple brands, delivering value to customers while upholding our design system and best practices.

You will create end‑to‑end user journeys, wireframes and high‑fidelity designs, design AI‑enabled experiences, define a robust design process, and collaborate with product, engineering and research teams to ensure measurable impact and trustworthy AI

Qualifications

• Experience in product/platform design environments.
• Expertise with Figma, Adobe Creative Suite and rapid prototyping/user testing tools such as Axure and Usertestint.com.
• Good understanding of Agile delivery methodologies.

Responsibilities

• Create end-to-end, user-centred product designs, including user journeys, user flows, wireframes, prototypes and high-fidelity interface designs, across multiple digital products and services.
• Design intuitive AI-enabled experiences and workflows, ensuring AI capabilities are integrated in ways that are transparent, trustworthy and enhance user decision-making.
• Define and continuously improve a robust product design process that delivers measurable value for Intact, our partners and our customers.

Skills

Product design

User research

Agile

Design systems

Tools

Figma

Adobe Creative Suite

Axure

UserTesting.com

Job description

Role Purpose:

The purpose of this role is to design and optimise innovative, user-centric solutions for products and services within Intact's UK Insurance business. As a Product Designer, you will drive the expansion and improvement of digital features and capabilities across multiple brands, delivering value to the business and our customers while ensuring best practice and adherence to our design system.

In this role, you'll make an impact by:

• Create end-to-end, user-centred product designs, including user journeys, user flows, wireframes, prototypes and high-fidelity interface designs, across multiple digital products and services.
• Design intuitive AI-enabled experiences and workflows, ensuring AI capabilities are integrated in ways that are transparent, trustworthy and enhance user decision-making. This includes designing experiences where users can understand, validate and confidently act on AI-driven insights and recommendations.
• Define and continuously improve a robust product design process that delivers measurable value for Intact, our partners and our customers.

Your skills and experience:

• Experience working in product/platform focused design environments.
• Expertise in design tooling - preferably Figma, Adobe Creative Suite as well as rapid prototyping and user testing tools e.g. Axure, Usertestint.com
• A good understanding of Agile delivery methodology

Win as a Team

As someone who is already part of the team you know we support you to shape the future, win as a team and grow with us, and we are delighted you have decided to continue your career journey with Intact.

Our DEI Commitment

We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an equal opportunity employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know - we're here to support you