Product Designer

Benford; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Equity

Job summary

Benford is hiring to own the end-to-end AuditOS experience for auditors and clients, blending research with pragmatic product design. You will shape workflows, interactions, and the design language for a platform that is still early enough for your choices to define the default.

The role emphasizes research with customers and translating insights into shipped product with AI-native capabilities, operating on-site in London and contributing to an equity-backed startup trajectory.

Qualifications

• Evidence of shipped work, including side projects.
• Strong product sense and attention to detail in a complex domain.
• Fluent building with AI natively.
• Able to envision what does not exist yet.

Responsibilities

• Own end-to-end experience of AuditOS for auditors and clients.
• Conduct customer research in their environments.
• Translate insights into ship-ready workflows and interactions.
• Define design language and standards for an early-stage product.

Skills

Product sense

AI fluency

Customer research

Systems thinking

Tools

React

GraphQL

Vite

Apollo Client

Job description

You own how AuditOS feels, from a client's first contact with Benford to the deep daily use of an auditor mid-engagement. You own the whole loop: question, research, insight, shipped product.

Why Benford

Audit at the small and mid-market end has been abandoned. The largest firms are stepping back from it while fees keep rising, and every previous attempt to modernise it aimed at the auditor's desk and left the firm itself untouched.

We went the other way. Benford is a tech-native audit firm that runs the statutory audit end to end, from the client's systems to the signed opinion. We hold the licence, we build the platform and we employ the auditor who signs. Routine work is done by systems, judgement stays with people. That means the design work here is not a layer on top of someone else's process. You are designing the firm.

What you'll own

• The end-to-end experience of AuditOS, for the auditors who live in it and the clients who meet it once a year.
• Research as a standing practice. You spend real time with customers, inside their environments, understanding how they think and how they work.
• The translation from insight to shipped product: workflows, interaction patterns, and the decisions that make an audit legible on screen.
• The design language and standards of a product that is still early enough for your choices to become the default.

Who we're looking for

• Evidence over seniority. We care about what you have shipped and how you reasoned about it, side projects included.
• Strong product sense, comfortable getting into the detail of a complex domain rather than staying at the surface.
• Fluent building with AI natively, not bolted on afterwards.
• You think about what does not exist yet, not about what is currently done.

Our stack

• TypeScript monorepo, React with Vite and TanStack on the frontend. Every client talks to the gateway through Apollo Client against one GraphQL contract, so the shape of an audit is defined in a single place.
• Temporal for durable execution. An audit runs for weeks, so workflows survive restarts and retries without bespoke orchestration.
• Vercel AI SDK against Amazon Bedrock for inference. Agentic document workflows over client accounting systems, with every step logged and attributable to a named auditor. The hard part is not the model, it is control and evidence.
• Integrations: direct connections into ERPs, subledgers, banks and invoicing systems. Messy, real, and where most of the value is.

Practical

• Full-time, on-site in London.
• Competitive salary and equity.