Product Design Manager - UX

Moniepoint Inc.; Greater London; Híbrido; GBP 90.000 - 120.000; Tempo integral

Benefícios oferecidos por esta vaga

Leadership impact

Career growth

Autonomy in decisions

Cross-functional collaboration

Culture of experimentation

Competitive compensation

Remote-friendly work culture

Resumo da vaga

Moniepoint Inc. is seeking a Design Manager to lead a small, high‑performing product design team responsible for the look, feel, and measurable impact of our fintech products across POS, mobile, and web platforms.

You will set design direction, ensure accessibility, collaborate with product and engineering, and mentor designers to drive excellence. You will also foster a culture of experimentation and responsible use of AI, while partnering with stakeholders to deliver value for customers and

Qualificações

• 10+ years of experience in product design across mobile and web.
• 3+ years managing product designers, including hiring, coaching and career development.
• Experience setting design direction for a product area and leading a team to deliver it.
• Experience running a design quality practice, such as critique, design reviews and a definition of done, that raised the quality of shipped work.
• Experience shipping accessible, inclusive products for people with disabilities, people new to digital products and people on limited devices and connectivity.
• Experience using AI tools in design work and building that fluency across a team.
• Experience designing for POS terminals is a strong plus.
• Experience in financial services, multiple markets or operational tools is also welcome.

Responsabilidades

• Set the design direction for your area, turn it into plans with milestones and measurable outcomes, and justify it to senior leaders in customer and business terms.
• Coordinate with product partners so every designer starts from a clear, well-framed brief, and push back when needed.
• Keep customer journeys coherent across teams and resolve conflicting designs before launch.
• Lead design critique and reviews against a definition of done that includes accessibility and quality standards.
• Decide what must be tested with customers before build and plan validation into delivery with upfront success metrics.
• Ensure journeys use the design system with variations handled inside it rather than ad-hoc rebuilds.
• Plan and staff system contributions like any other project.
• Build trusted partnerships with product and engineering to keep design and build aligned.
• Hire well, set expectations, give feedback, and build growth paths for designers.
• Introduce AI tools responsibly and foster fluency across the team.

Conhecimentos

Design leadership

Team management

Accessibility

Design systems

AI in design

POS design

Cross-functional collaboration

Mentoring

Descrição da vaga

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Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

Designing for money means designing for trust. Our customers are shop owners, traders and entrepreneurs, and many are new to digital products. They work on low-end devices and unreliable networks, where one confusing screen can cost them a sale. Your team's work has to hold up for them, whatever their ability or device. You make sure it does.

As a Design Manager, you'll lead a small team of product designers and be accountable for everything they ship: its quality, how it works as one product, and the results it drives for our customers and the business.
Your team works either on the products our customers use on POS, mobile and web, or on the operational tools our teams use to serve them.

It is a hands‑on role: you build the systems the team works within and step into the hardest problems yourself.

What you’ll do

• Set the design direction for your area, turn it into plans with milestones and measurable outcomes, and make the case for it to senior leaders in customer and business terms.
• Work with product partners so every designer begins from a clear, well‑framed brief, and push back early when one isn't ready.
• Keep each customer journey whole across teams, and resolve conflicting designs before they launch.
  
• Run critique and design reviews against a definition of done that includes accessibility, and stay close enough to the work that nothing reaches customers below the bar.
• Decide what must be tested with customers before build and what can ship and be measured after, and plan that validation into delivery with success metrics defined up front.
• Make sure journeys use the design system, with market and product variations handled inside it rather than as one-off rebuilds.
• Plan and staff system contributions like any other project.
• Build trusted partnerships with product and engineering, so design shapes what gets built, and design and engineering stay in step through build.
  
• Hire well, set clear expectations, give direct feedback, and build a growth path for each designer.
• Bring AI tools into the team's design process, model effective and responsible use in your own work, and build that fluency across the team.
  

What you need to succeed

• 10+ years of experience in product design, with a portfolio of shipped work across mobile and web that shows the problem, your decisions and the results.
• 3+ years of experience managing product designers, including hiring, coaching and career development.
• Experience setting design direction for a product area and leading a team to deliver it.
  
• Experience running a design quality practice, such as critique, design reviews and a definition of done, that raised the quality of shipped work. Experience building shared patterns or templates adopted across teams, products or markets.
• Experience shipping accessible, inclusive products for people with disabilities, people new to digital products and people on limited devices and connectivity.
• Experience using AI tools in design work and building that fluency across a team.
• Experience designing for POS terminals is a strong plus.
• Experience in financial services, multiple markets or operational tools is also welcome.
  

What you’ll get

• A leadership role in shaping the future of fintech - your work will influence design strategy and impact millions of users.
• Opportunities for career growth - mentorship, leadership development, and the ability to scale and shape a high‑performing design team.
• Autonomy and influence - own design decisions, drive cross‑functional collaboration, and define best practices.
• A high‑performing and collaborative team - work alongside talented designers, engineers, and product managers in a culture that values design excellence.
• A culture of experimentation - we encourage bold ideas, rapid iteration, and data‑driven design improvements.
• Competitive compensation and benefits.
• Remote‑friendly work culture with support for professional development and engagement with the design community.

What to expect in the hiring process

• Application & portfolio review: we assess your experience, leadership impact, and UX case studies that demonstrate strategic thinking, process, and measurable outcomes.
• Preliminary phone call with recruiter: a brief conversation to discuss your background, leadership experience, and expectations.
• Interview with senior leadership: a deep dive into your leadership approach, design philosophy, and ability to drive impact. This includes a discussion on past projects and collaboration with cross‑functional teams.
• Design leadership challenge: a scenario‑based assessment to assess both strategic thinking and leadership skills while balancing UX/UI expertise.
• Final executive conversation: a discussion with senior leadership to assess alignment with our vision, strategic thinking, and team‑building philosophy.