Product Delivery Administrator

DP World; Stanford-le-Hope; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading logistics and port management company is seeking a Product Delivery Administrator in Stanford-le-Hope on a 12-month FTC. The role involves comprehensive support in the delivery of products and services, requiring strong administrative and communication skills. Candidates must have experience in delivery coordination and possess proficiency in Microsoft Office. The position is ideal for detail-oriented individuals looking to develop within a dynamic team.

Benefits

Market-competitive package

Opportunities for personal growth and development

Qualifications

• Proven experience in administrative or operational support roles.
• Excellent communication skills, both written and verbal.
• Strong organizational and time management abilities.

Responsibilities

• Provide comprehensive administrative support throughout the end-to-end delivery of products and services.
• Coordinate and monitor delivery schedules to ensure timely and accurate service.
• Act as a key liaison between customers, warehouse teams, and internal departments.

Skills

Administrative support experience

Excellent communication skills

Organizational skills

Microsoft Office Suite proficiency

Multitasking ability

Job description

About the Role

DP World in the UK is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions, and the benefits of freeport status to our customers. The Commercial team is looking for a Product Delivery Administrator to join us at our site in Stanford Le Hope on a 12-month FTC.

Location: Stanford Le Hope

Hours: Mon – Fri (9am – 5.30pm)

Contract: 12 Month FTC

How you will contribute:

• Provide comprehensive administrative support throughout the end-to-end delivery of products and services
• Coordinate and monitor delivery schedules to ensure timely and accurate service
• Act as a key liaison between customers, warehouse teams, and internal departments to resolve delivery-related issues
• Support the implementation of process improvements to boost delivery efficiency
• Communicate delivery updates and resolutions to customers professionally and promptly
• Prepare and issue accurate weekly billing requests based on deliveries, contracts, and service agreements
• Maintain and manage customer billing schedules to ensure timely invoicing
• Investigate and resolve billing discrepancies in collaboration with internal teams and customers
• Organise and maintain departmental SharePoint folders and documentation
• Respond to customer inquiries and support internal teams
• Build strong working relationships across departments to resolve operational challenges
• Monitor and manage shared team inboxes
• Oversee procurement and invoicing tasks within the department
• Perform general administrative duties to support the wider team

What you will bring:

• Proven experience in administrative or operational support roles
• Excellent communication skills, both written and verbal
• Strong organisational and time management abilities
• Proficiency in Microsoft Office Suite
• Ability to multitask and manage priorities effectively
• Professional, proactive, and detail-oriented approach
• Comfortable working independently and collaboratively
• Experience in a fast-paced office environment

Note: All roles are subject to:

• Eligibility to work in the UK
• A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads
• No unspent criminal convictions
• Health and safety requirements, including weight, height, blood pressure, and hearing assessments, are mandatory for safety-critical roles
• Roles may close early depending on application volume

Compensation

DP World offers exciting roles within a growing international organization, with a market-competitive package and opportunities for personal growth and development.

About DP World

Trade is vital to the global economy, and DP World aims to facilitate better global trade, creating opportunities and improving lives worldwide. With over 103,000 employees across 75 countries, we are transforming and integrating our ports, marine services, logistics, and technology businesses to create efficient supply chain solutions. Our investments in innovation include intelligent delivery systems and automated warehouses, leading the sector towards better, more resilient trade routes.

We are committed to equal employment opportunity and fostering a diverse workforce. We welcome applicants of all backgrounds and encourage you to apply as you are.