Product Definition Analyst

Amadeus; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Join Amadeus as a Product Definition Analyst and transform the future of travel. Collaborate with cross-functional teams to support mission-critical systems in aviation technology, ensuring product quality and compliance. This role offers competitive remuneration and a flexible working model, in a globally diverse and inclusive environment.

Benefits

Attractive remuneration packages

Health and life insurance

Lunch and transport allowance

Flexible working model

Continuous learning opportunities

Supportive work environment

Diverse and inclusive community

Qualifications

• Product management experience with a strong understanding of business/functional analysis.
• Experience in business automation (e.g., ServiceNow).
• Excellent communication skills for both technical and non-technical forums.

Responsibilities

• Gather and analyze business requirements.
• Drive functional design and ensure system compatibility.
• Contribute to test strategies and validate functionality.

Skills

Product management

Business/functional analysis

Business automation

Collaboration

Communication

Adaptability

Job description

Job Title

Product Definition Analyst

Ready to transform the future of travel with Amadeus? ?

Are you a talented Product Definition Analyst with a passion for aviation technology and operational efficiency? At Amadeus, we’re on a mission to deliver a seamless and personalized passenger experience, optimize airport operations, and automate disruption resolution across airlines, airports, border control, and air traffic control. Join our Flight, Baggage & Ramp (FBR) department within Airops (AOP) – a leading platform in airline and airport operations.

This is your chance to play a key role in supporting mission-critical systems like Flight Management – part of the Amadeus Altea Departure Control System – and shaping how aircraft weight and balance, baggage handling, and ramp operations evolve to ensure safety, reliability, and performance.

Who We Are:

• Leaders in revolutionizing the travel industry through innovative, end-to-end solutions.
• A global team combining expertise, reliability, and cutting-edge technology to transform traditional travel processes.
• Continuously growing and expanding with the latest technological advancements, including a fully cloud-native platform

Our Mission:

• Provide seamless travel experiences that benefit both travelers and businesses through advanced technology.
• Deliver faster, more flexible solutions to airlines, hotels, travel sellers, and corporations worldwide.
• Shape the future of travel by optimizing the travel ecosystem with data-driven services and innovative solutions.

Now, let’s talk about you!

As a Product Definition Analyst on the Galaxy Express 999 SAFe Agile team, you’ll collaborate with software engineers, QA analysts, the Product Owner, and Scrum Master to support the development and evolution of the Flight Management product – a safety-critical system with high operational impact. You’ll work cross-functionally to turn complex business needs into functional solutions and ensure product quality, stability, and compliance.

Your key responsibilities:

• Gather and analyze requirements: Collaborate with stakeholders to understand business needs, maintain deep functional knowledge, and translate requirements into actionable product concepts.

• Drive functional design: Create and manage essential documentation (e.g., Feasibility Studies, Product Specs), and ensure system compatibility across Amadeus applications.

• Ensure quality and compliance: Contribute to test strategies, validate functionality, and maintain system integrity by analyzing and prioritizing production incidents.

• Collaborate across teams: Act as a key liaison with internal teams and customers throughout the product lifecycle—from requirements to testing and implementation.

• Support product rollout and maintenance: Assist in product promotion, provide cutover and incident support, and maintain a safety-first approach to ensure operational stability and customer satisfaction.

What we're seeking:

• Experience & Skills: Product management experience, with a strong understanding of business/functional analysis, and expertise in business automation (e.g., ServiceNow)
• Collaborative Mindset: Ability to work cross-functionally and thrive in a fast-paced, technology-driven environment
• Platform Mindset: Experience managing platform capabilities, understanding how they support consumers in building or enriching products
• Strong Communication: Excellent communication skills with the ability to express ideas clearly across technical and non-technical forums
• Adaptability: Comfortable working in uncertain, evolving contexts, and able to lead transformation efforts with strong initiative and accountability

What do we offer?

• ? A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
• ? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• ? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• ? A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• ? A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• ? A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• ? A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• ? A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose

Ready to take on a challenging and rewarding role? Apply now and be part of shaping the future of ecosystem growth and integration in the travel industry!

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, andas a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.