Product Data Operations Lead – Hybrid & Impact

Whitbread PLC; Houghton Regis; Hybrid; GBP 63,000 - 65,000; Full time

Job summary

Whitbread PLC in the United Kingdom is seeking a Product Data Operations Manager to own and optimize product and operational data across Hotels & Restaurants systems. You will align data across room type inventory, pricing and related processes, acting as the primary contact for Commercial and Operations to coordinate changes and resolve issues.

The role requires strong data governance, stakeholder management and a collaborative mindset to support new products and initiatives, drive data quality

Qualifications

• Experience managing operational, product or master data in a complex, multi-system environment.
• Strong understanding of how data supports customer experience, operational delivery and commercial performance.
• Experience coordinating data setup, changes and issue resolution across business and technology teams.
• Ability to ensure data is accurate, complete and aligned across multiple systems and processes.
• Strong stakeholder management across Commercial, Operations, Product and Technology teams.
• Experience managing priorities, dependencies and risks while delivering multiple data activities.
• Excellent communication to translate business requirements into data changes.
• Experience defining or maintaining data standards, processes, controls and ownership responsibilities.
• Highly organised and detail-oriented in a fast-paced environment.

Responsibilities

• Own day-to-day management of product and operational data across Hotels & Restaurants systems, including room type inventory and pricing.
• Act as the primary point of contact for Commercial and Operations teams for data changes, setup requests and issue resolution.
• Ensure data is accurate, complete and aligned across source and downstream systems.
• Coordinate data changes with Product, Technology, QA, Release and Service teams to support safe and successful delivery.
• Define and maintain data standards, processes and controls that support consistent and scalable operations.
• Support Hotel of the Future initiatives by ensuring robust data foundations are in place for new products, features and rollouts.
• Manage data dependencies, risks and operational readiness activities for releases and deployments.
• Monitor data quality and coordinate the resolution of data-related issues with internal teams and suppliers.
• Maintain clear documentation for data processes, ownership and operational workflows.
• Identify opportunities to improve data quality, operational efficiency and consistency across the estate.

Skills

Data management

Stakeholder mgmt

Cross-functional

Multi-system data

Operational data

Data governance

Job description

Whitbread PLC in the United Kingdom is seeking a Product Data Operations Manager to own and optimize product and operational data across Hotels & Restaurants systems. You will align data across room type inventory, pricing and related processes, acting as the primary contact for Commercial and Operations to coordinate changes and resolve issues.

The role requires strong data governance, stakeholder management and a collaborative mindset to support new products and initiatives, drive data quality