Product Data Analyst

Exclaimer; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic and fast-growing tech company as a Product Data Analyst, where your analytical skills will drive product decisions and improvements. You will work closely with cross-functional teams to analyze product performance, identify trends, and suggest actionable insights that influence the product's development and user experience. This role offers the chance to be part of a collaborative culture in a global SaaS provider, with opportunities for career growth and impactful projects. If you thrive in a data-driven environment and are passionate about enhancing user experiences, this position is perfect for you.

Benefits

Remote / Hybrid working

Healthcare

Life insurance

6 weeks - work anywhere option per year

Employee Assistance program

Contributory retirement savings plan

Opportunities for training & development

Great team and culture

Discounts portal

Income protection Insurance

Online GP services

Qualifications

• Extensive experience in product analytics, especially in B2B SaaS.
• Strong analytical skills with proficiency in SQL and data visualization tools.

Responsibilities

• Collaborate with product and engineering teams to understand customer challenges.
• Analyze product performance data to identify actionable insights.
• Develop dashboards to track key product metrics for stakeholders.

Skills

Analytical Skills

SQL

Data Visualization

A/B Testing

Problem-Solving

Communication Skills

Education

Bachelor's degree in Business

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Bachelor's degree in Statistics

Tools

Power BI

Tableau

Looker

Heap

Mixpanel

Google Analytics

Job description

Product Data Analyst

Department: Product

Employment Type: Permanent - Full Time

Location: UK - London

Reporting To: Maria Gercas

Description

Your new company

A tech scale up with Big Plans...

When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.

Not Heard of us?

We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.

We are looking for a skilled and experienced Product Data Analyst to join our Product team and collaborate closely with Product Management, Product Marketing, Engineering and Design to drive continued scalable commercial growth. You will leverage your analytical skills to gather insights from data, identify trends, and proactively suggest areas for further investigation, ultimately driving product improvements and contributing to the company's strategic goals.

Why Join Us?

• Be part of a dynamic, global fast-growing company in the B2B SaaS space
• Work on impactful projects that directly influence the product’s development and user experience
• Collaborate with cross-functional teams and gain exposure to multiple aspects of product development.
• Competitive salary, benefits, and opportunities for career growth.

If you are passionate about using data to drive product decisions and thrive in a collaborative, fast-paced environment, we’d love to hear from you!

Key Responsibilities

• Collaborate closely with product and engineering teams to deeply understand the product area and the challenges our customers face.
• Analyze and interpret product performance data, including user behaviour, engagement metrics, and business outcomes, to identify opportunities and actionable insights.
• Proactively suggest areas for investigation and improvement within the product.
• Design and execute quantitative and qualitative analyses to support product development, roadmap prioritization, and feature validation.
• Develop dashboards and reports to track key product metrics, providing ongoing visibility to stakeholders across the business and promoting data-driven decision making.
• Work with cross-functional teams to design and execute experiments (A/B testing, user surveys, etc.) and assess the impact of product changes.
• Present analysis results and recommendations clearly to stakeholders, ensuring data insights lead to definitive actions.
• Collaborate with data engineers and data analysts to ensure data is structured and stored in a way that supports consistent reporting and analysis.
• Lead efforts to standardize data definitions, metrics, and reporting practices across departments.
• Facilitate cross-functional workshops and training to ensure all product teams understand and align with standardized data definitions and practices.

Skills Knowledge and Expertise

• Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering, Statistics).
• Extensive previous experience in a product analytics role, preferably within a B2B SaaS environment.
• Strong analytical skills with proficiency in SQL and data visualization tools (e.g., Power BI, Tableau, Looker).
• Experience with product analytics platforms (e.g., Heap, Mixpanel, Google Analytics).
• Ability to analyze large datasets, synthesize findings, and present them in a meaningful way to both technical and non-technical stakeholders.
• Experience in conducting A/B testing and interpreting experiment results.
• Experience optimizing a trial/sales funnel is a plus.
• Strong problem-solving abilities with a proactive and curious mindset.
• Excellent communication and collaboration skills to work effectively across teams.
• Understanding of business, UX, tech needs, and agile methodologies.

Benefits

We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team:

• Remote / Hybrid working
• Healthcare
• Life insurance
• 6 weeks - work anywhere option per year
• Employee Assistance program
• Contributory retirement savings plan
• Opportunities for training & development
• Great team and culture
• Discounts portal
• Income protection Insurance
• Online GP services

Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.