Product Control Manager - Digital Wealth Management- Associate

J.P. Morgan; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Join the team as a Product Control Manager at J.P. Morgan's International Consumer Bank, leading the charge in implementing control frameworks within digital wealth management. You'll collaborate with product stakeholders to identify risks and enhance operational efficiency while working in a dynamic environment. This opportunity combines risk management expertise with a focus on customer-centric solutions.

Qualifications

• Minimum 3 years of experience in Operational Risk Management.
• Experience in collaborating with stakeholders to manage operational risk issues.
• Passion to grow as part of a team.

Responsibilities

• Design and implement control frameworks for compliance.
• Conduct comprehensive risk assessments for product development.
• Monitor existing controls and recommend improvements.

Skills

Risk identification

Communication

Process mapping

Time management

Detail-oriented

Education

Relevant Bachelor’s degree

Tools

Microsoft Office Suite

JIRA

Confluence

Alteryx

Job description

Are you ready to make an impact in the world of digital wealth management? At Nutmeg, Europe's leading Digital Wealth Manager, we empower our customers to achieve their financial goals with innovative solutions. As part of J.P. Morgan, we complement Chase UK's digital bank, focusing on customer-centric investments. Join us in a dynamic environment where your ideas can shape the future of fintech.

As a Product Control Manager in the International Consumer Bank, you will be part of a flat-structure organization. You will lead and build an enhanced control framework, supporting a continuous and integrated approach to risk assessment. Together, we ensure top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities:

• Design and implement control frameworks to ensure compliance with regulatory requirements and internal policies.
• Collaborate with Product business stakeholders to identify potential risks and develop mitigation strategies.
• Conduct comprehensive risk assessments for product development and change initiatives.
• Monitor and evaluate the effectiveness of existing controls, recommending improvements as necessary.
• Provide training and guidance on control processes and risk management practices.
• Contribute to the Compliance and Operational Risk Evaluation (CORE) program.
• Partner with control colleagues across the firm to establish and maintain business relationships.
• Support consistent operational risk practices and control programs.
• Review, analyze, and manage program-related data and key metrics.
• Contribute to cross-departmental initiatives like awareness programs and trainings.

Required Qualifications, Capabilities, and Skills:

• Minimum 3 years of experience in Operational Risk Management within a large financial institution, regulator, consulting firm, or retail investments manager.
• Strong acumen for risk identification and assessment, and development of effective control mechanisms.
• Excellent written and verbal communication skills with the ability to influence business leaders.
• Experience in partnering with stakeholders to manage remediation of operational risk issues.
• Experience in process mapping.
• Effective time management and prioritization skills.
• Detail-oriented with a high level of accuracy and integrity.
• Comfortable working in an agile and evolving environment.
• Passion to grow as part of a team.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred Qualifications, Capabilities, and Skills:

• Experience using JIRA, Confluence, Alteryx, or CORE.
• Knowledge of Wealth Management banking processes, regulations, and risk.
• Understanding of investment management products.
• Relevant Bachelor’s degree preferred but not required.