Product Content Assistant

TN United Kingdom; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking team as a Product Content Assistant, where your ideas will shape customer experiences. In this role, you'll coordinate product launches, optimize product details, and collaborate with digital specialists to enhance our online presence. With a focus on improving digital KPIs and a commitment to supporting colleagues, this position offers a dynamic work environment that values your contributions. If you're passionate about digital retail and eager to make an impact, this is your chance to thrive in a collaborative setting.

Benefits

Flexible Working Hours

Extra Paid Leave

Subsidised Cafeteria

Local Business Discounts

Qualifications

• 2+ years of experience in digital retail and project management.
• Experience driving digital KPIs through front-end improvements.

Responsibilities

• Manage product launches and ensure quality of product information.
• Collaborate with cross-functional teams to optimize customer experience.

Skills

Digital Retail Experience

Project Management

SEO Optimization

Customer Journey Analysis

Education

Bachelor's Degree

Tools

PIM Systems

DAM Systems

Job description

Social network you want to login/join with:

Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

As the Product Content Assistant, you will be responsible for the on-site execution of all products within your categories, coordinating product launches across the retail calendar and working with stakeholders to ensure our product information is held and hosted in the best possible way for our customers.

You will conduct customer journeys to improve our product details pages over time to optimise digital KPIs and react to market trends.

What You’ll Get

The world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first.

Some of our benefits are:

• days of leave, plus bank holidays and if you want, you can buy 5 more.
• Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria.
• Primark Perks – Discounts with some local partner businesses to our offices

Job Description

Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

As the Product Content Assistant, you will be responsible for the on-site execution of all products within your categories, coordinating product launches across the retail calendar and working with stakeholders to ensure our product information is held and hosted in the best possible way for our customers.

You will conduct customer journeys to improve our product details pages over time to optimise digital KPIs and react to market trends.

What You’ll Get

The world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first.

Some of our benefits are:

• days of leave, plus bank holidays and if you want, you can buy 5 more.
• Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria.
• Primark Perks – Discounts with some local partner businesses to our offices

What You’ll Do:

In your role, you’ll collaborate with different people across a range of skill sets. Here’s a flavour of your day-to-day:

• Define attribute requirements for the Product Details Page for all categories within your allocation.
• Lead Test and Learn activities to develop Product Details Page execution to improve digital KPIs such as conversion, bounce rate, exit rate and ATT.
• Work with the SEO Team to ensure Product Details Page execution is optimised for our Natural Search requirements.
• Facilitate left-hand navigation (LHN) and merchandising requirements to reduce the manual population of website functionality.
• Manage the quality and timeliness of all product launches within your categories.
• Provide final QC of product information, copy, titles and images ahead of launch.
• Review customer and market data to continuously optimise PDP execution.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• 2 years experience working within digital retail.
• Has worked on projects as part of a varied, cross-functional stakeholder group.
• Delivered significant operational projects on time, and to brief.
• Previous, demonstrable experience driving digital retail experience/journeys for a customer.
• Proven ability to effect digital KPIs through the delivery of front-end improvements to the customer experience.
• Experience with PIM & DAM systems is useful.

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team can determine where your skills may fit in at Primark.

Apply to be part of our future and we’ll help you develop yours.

If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including the right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.