Product Consultant

Nourish Care; Bournemouth; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in healthcare technology, Nourish Care is seeking a Product Consultant to join its new team. In this role, you will implement enabling programs for staff, manage demo environments for products, and provide vital support across sales and customer success teams. Ideal candidates will have a background in healthcare technology and a strong understanding of the UK social care sector. Attractive benefits including private medical insurance and additional leave for long service are part of the offer.

Benefits

25 Days paid leave, Plus Public holidays

Private Medical Insurance including a personal health fund

Group Life Assurance

Enhanced Maternity leave

Pension Contribution

Employee Assistance Programme

Birthday Day off

Qualifications

• Experience in Product and/or Go To Market function within Healthcare Technology.
• Deep experience of the UK Social Care sector.
• Ability to lead presentations, demos, and workshops confidently.

Responsibilities

• Implement and deliver enablement programs for product knowledge.
• Manage demo environments for all Nourish and NPP Products.
• Support on major opportunities, including tender responses.

Skills

Engagement with customers

Cross-functional teamwork

Technical skills

Job description

Our Purpose

As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information.

We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the social care sector and our incredible employees are what make this possible.

About the Job

We are looking for a Product Consultant to join the Revenue function. You will be working closely with our Director of Product Consulting as part of a new team that will apply Product knowledge and experience to ensure we achieve our Revenue KPIs. The ability to work across teams, especially with Sales and Customer Success staff, is a key success criteria for this role. As this is a new team we are looking for an individual who is comfortable with change and with finding solutions to new challenges.

The role and your responsibilities

• Implement & deliver an enablement programme to optimise the level of Product knowledge across all Revenue staff
• Maintain and develop self service knowledge resources for use within Revenue to answer ad hoc Product questions
• Manage the demo environments for all Nourish and NPP Products
• Review of Jiminny demos to evaluate and provide feedback and guidance to the Sales team
• Provide direct support on large opportunities, working on tender responses and pitches and meeting with customers and prospects to influence a successful outcome
• Join Customer Success Managers on regular business reviews to provide Product content
• Work with Product Managers to ensure effective capture of Product feedback from customers and closed-loop feedback to customers

Requirements

• Experience of working in a Product and/or Go To Market function within the Healthcare Technology sector
• Experience of implementing digital change for large customers
• Ability to engage confidently with customers and lead presentations, demos and workshops
• Deep experience of the UK Social Care sector
• Strong technical skills covering infrastructure and SaaS solutions
• A team player used to working cross functionally

As an employer, we offer all the support and development our employees need to grow their skills and expertise, and we foster a culture of collaboration and contribution.

Nourish Benefits:

• 25 Days paid leave, Plus Public holidays
• Additional incremental leave for length of service up to 5 days.
• Private Medical Insurance including a personal health fund
• Group Life Assurance
• Enhanced Maternity leave
• Pension Contribution
• Employee Assistance Programme
• Birthday Day off
• and many more.....

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents.

Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.

The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work