Product Audit Manager

McLaren Automotive Ltd; Old Woking; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days holiday

Enhanced pension

Discretionary bonus

Private medical insurance

Life assurance

Sabbatical option

Wellbeing initiatives

Job summary

McLaren Automotive Ltd. seeks an MPA Manager to lead the Product Audit team and be the voice of the customer within our manufacturing operations.

You will shape how we assess and improve vehicle quality across current and future programmes, reporting to the Vehicle Line Quality Director and influencing senior stakeholders across Operations, Engineering, Quality, Aftersales and Programme teams. You will define the MPA quality strategy, develop capability within the team, and drive best practice

Qualifications

• Degree in Engineering or equivalent experience.
• Experience in Quality Engineering, Aftersales, or Warranty with leadership responsibilities.
• Strong knowledge of manufacturing, production or prototype build processes.
• Excellent communication and presentation skills.
• Curious mindset with strong analytical capability and resilience.
• Integrity and a drive to continuously improve quality.

Responsibilities

• Lead, develop and inspire the Product Audit team with accountability and continuous improvement.
• Ensure robust quality validation through planning and execution of vehicle audits across build phases.
• Champion the voice of the customer using quality data to identify opportunities and improvements.
• Define and implement the MPA quality strategy aligned with business priorities.
• Drive consistency in audit methods, standards and measurement across the organisation.
• Collaborate with Production, Engineering, Supplier Quality, Aftersales and Warranty to resolve concerns.
• Lead reviews of key customer quality issues with containment and corrective action plans.
• Build credibility and influence across the business and promote quality at all levels.
• Promote Health & Safety culture and lead by example.

Skills

Quality leadership

Stakeholder influence

Team development

Analytical thinking

Communication skills

Education

Engineering degree

Job description

As MPA Manager, you'll lead the team that represents the ultimate voice of the customer within our manufacturing operation. You'll shape how we assess, measure and improve vehicle quality across current and future programmes, ensuring every McLaren meets the standards our customers expect and our brand demands. Reporting to the Vehicle Line Quality Director, you'll have the autonomy to build capability within the team, influence senior stakeholders and drive quality performance across the business. This is a highly visible leadership role with exposure across Operations, Engineering, Quality, Aftersales and Programme teams, with opportunities to present at senior leadership level and play a key role in shaping the quality narrative of the business.

What You'll Do

• Lead, develop and inspire the Product Audit team, creating a culture of accountability, collaboration and continuous improvement.
• Ensure robust product quality validation through the planning and execution of static and dynamic vehicle audits across all build phases.
• Champion the voice of the customer, using quality data and direct customer feedback to identify opportunities and drive meaningful improvements.
• Define and implement the MPA quality strategy, aligning short, medium and long-term priorities with wider business objectives.
• Drive consistency and best practice across audit methods, standards and measurement processes, ensuring alignment throughout the organisation.
• Work closely with Production, Engineering, Supplier Quality, Aftersales and Warranty teams to resolve customer concerns and improve vehicle quality.
• Lead reviews of key customer quality issues, ensuring effective containment and long-term corrective action plans are in place.
• Build credibility and influence across the business, championing quality at every level and helping shape decision‑making across programmes.
• Promote a strong Health & Safety culture and lead by example in everything you do.

Qualifications and Experience

• Experience within Quality Engineering, Aftersales, Warranty or a related quality-focused environment. Automotive experience is beneficial, but not essential. Previous leadership experience, with a proven ability to develop teams and deliver results through others.
• A degree in Engineering, or an equivalent qualification or level of experience.
• Strong knowledge of manufacturing, production or prototype build processes.
• Confidence working across functions and influencing stakeholders at all levels of an organisation.
• Excellent communication and presentation skills, with the ability to translate complex information into clear actions.
• A naturally curious mindset, strong analytical capability and the resilience to navigate challenges in a fast-paced environment.
• Integrity, self-motivation and a relentless drive to raise standards and deliver continuous improvement.

Company Culture

No restraints. No limitations. We don't simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars.

It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks. McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.

What We'll Do for You

We offer a wide - ranging benefits package, which includes:

• Structured career development framework
• 25 days' holiday, plus bank holiday. Annual buy & sell up to five days
• Enhanced company pension scheme
• Discretionary annual bonus award
• Private medical insurance and health cash plan
• Life assurance benefit
• Ability to apply for a sabbatical of up to one year after only two years' service
• Benefits you can adapt to your lifestyle, such as discounted shopping
• Generous parental leave policies
• A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice