Product Assistant

Bella Freud Limited; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Bella Freud Limited in London is seeking a Product Assistant to support the end-to-end product lifecycle, from development and sampling through to bulk production, and to assist wholesale operations. You will help ensure smooth data flow and timely communication across teams.

The role offers exposure to business processes, with opportunities to develop technical skills in PLM systems and production documentation.

Qualifications

• Experience supporting the end-to-end product lifecycle.
• Ability to gather and manage material data.
• Proficiency with Excel and data entry.
• Familiarity with Adobe Suite.
• Basic understanding of garment construction.

Responsibilities

• Create and maintain the supplier database.
• Support in gathering raw material information at season start.
• Create and maintain the raw material seasonal database.
• Update raw material information on Zedonk.
• Use the Book-in Module to record shipments on Zedonk.
• Check invoice costs against Zedonk costs.
• Assist in creating the seasonal fabric book.
• Organise shipments with correct documentation.
• Check BOMs and tech packs for accuracy.
• Assist during fittings (note taking and sample prep).
• Measure garments for samples and QC.
• Perform ad hoc product research.
• Create and maintain the manufacturers database.
• Monitor bulk deliveries and inform team of issues.
• Support in production documentation (packing lists, QC requests).
• Maintain labels and trim inventory; send to suppliers.
• Organise shipments with documentation (bulk).
• Create ASN and SRN, and follow up with warehouse.
• Create and update product and deliveries trackers.
• Process wholesale orders and handle inquiries.

Skills

Organisational skills

Data management

Excel

Adobe Suite

Garment construction basics

Tools

Zedonk PLM

Job description

Reports To:Production & Operations Manager / Product Development Manager

Location: Head Office @ Shoreditch, London, UK.

JOB ROLE

The Product Assistant plays a key role in supporting the end-to-end product lifecycle, from development andsampling through to bulk production, while also assisting with wholesale operations. This role ensures smoothoperational flow, accurate data, and timely communication across teams, while developing technical skills andgaining exposure to the business processes.

KEY RESPONSIBILITIES

DEVELOPMENT

• Create and maintain the supplier’s database


• Support in gathering raw material information at the beginning of the season


• Create and maintain the raw material seasonal database


• Update raw material information on Zedonk


• Use the Book-in Module to record shipments on Zedonk


• Check invoice costs against Zedonk costs


• Assist in creating the seasonal fabric book


• Organise shipments with correct supporting documentation (references and samples)


• Check BOMs (RM and Labels) and tech packs to ensure all information is correct and consistent.


• Support during fittings (taking notes, pinning, and preparing samples for manufacturers)


• Measure garments (shipment samples and QC)


• Perform ad hoc product research

PRODUCTION

• Create and maintain the manufacturers database


• Update price changes (BOMs and Zedonk) and inform to the team accordingly


• Use the Book-in Module to record shipments on Zedonk


• Check invoice costs against Zedonk costs


• Monitor bulk deliveries and inform the team of any issues.


• Assist in gathering production documentation (packing lists, QC requests...)


• Maintain the labels and trim inventory (office and manufacturer)


• Send labels and trims to suppliers


• Support in the creation of EOS leftover raw material file


• Organise shipments with correct supporting documentation (bulk)


• Create ASN and SRN, and follow up with the warehouse


• Create and update the product delivery tracker


• Create and update the deliveries tracker


• Perform ad hoc product and supplier research

WHOLESALE

• Create and maintain the customers database


• Process wholesale, staff, press and gifting orders on Zedonk


• Double-check stock availability at the warehouse


• Process Pick Tickets (Zedonk to Airbox)


• Organise shipments with correct supporting documentation (customer orders)


• Assist with customers queries


• Support during trade shows and sample sales

PERSON SPECIFICATION

Attitude, Skills & Knowledge:

Essential:

• Strong organisational and data management skills


• Good knowledge of Excel


• Knowledge of Adobe Suite


• Basic understanding of garment construction

Desirable:

• Familiarity with PLM systems (e.g. Zedonk)

Personal Attributes:

• Proactive and solution-oriented mindset


• Strong attention to detail


• Ability to work independently and within a small team


• Positive attitude and willingness to take ownership


• Strong communication and collaboration skills


• Eagerness to learn and develop within the business


• Interest in fashion operations, product lifecycle or sustainability