Product Application Support Engineer

Client Server; England; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading FinTech startup is seeking a Product Application Support Engineer to provide technical support on trading systems. This role requires a strong academic background in Computer Science and experience in the finance sector. The successful candidate will enjoy problem solving and collaborating with engineers, earning a competitive salary up to £100k with additional perks like bonuses and 25 vacation days.

Benefits

Bonus

25 days holiday

Social team atmosphere with events

Qualifications

• Outstanding academic record from a top-tier university with A grades at A-level.
• Experience in finance/trading/hedge fund environment.
• L2/L3 technical support experience.

Responsibilities

• Provide technical support on trading systems, assisting Quants and Traders.
• Identify recurring issues and write scripts for fixes.
• Collaborate with engineers on long-term solutions.

Skills

SQL coding skills

Technical problem solving

Customer service

Collaborative communication

Education

1.1 degree in Computer Science or related discipline

Job description

Social network you want to login/join with:

Product Application Support Engineer, Tyne and Wear

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Client:

Client Server

Location:

Tyne and Wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

527b2da1bb28

Job Views:

15

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Product Application Support Engineer (SQL) Newcastle onsite to £100k

Do you have a first class education combined with advanced technical problem solving and customer service skills?

You could be progressing your career as a Product Application Support Engineer at a FinTech start-up, they have secure backing and an established Hedge Fund client as a partner; this is an excellent opportunity to join a scaling tech company and gain valuable finance experience.

As a Product Application Support Engineer you will gain an indepth understanding of the product you are supporting (trading systems) and provide technical support on issues, assisting Quants and Traders and ensuring they have the technology required. You'll be hands-on problem solving but also take a high level view, identifying any recurring problems, writing scripts to make fixes and collaborating with engineers on longer term solutions and product developments.

Location:

You'll join colleagues in brand new Central Newcastle offices on a full-time basis (Monday to Friday), working hours 0900-1800 with some flexibility. The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!).

About you:

• You have an outstanding record of academic achievement - 1.1, first class degree in Computer Science (or closely related discipline) from a top tier university (i.e. Russel Group or top 100 global university), backed by A grades at A-level
• You have experience within a finance / trading / hedge fund environment
• You have L2 / L3 technical support experience
• You have strong SQL coding skills
• You're capable of identifying recurring issues and proactive in addressing them
• You're collaborative with excellent communication skills
• You enjoy problem solving and fixing things

What's in it for you:

As a Product Application Support Engineer you will earn a competitive package:

• Salary to £100k
• Bonus
• 25 days holiday
• Social team atmosphere with a range of events and early finish for drinks on Fridays