Product and Training Manager (UK South)

WSAudiology; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

WS Audiology is seeking a Product and Training Manager to enhance training and support for their Widex and Signia brands. The role involves developing training processes, leading product launch strategies, and building relationships with key opinion leaders to ensure successful product adoption.

Qualifications

• 4+ years of clinical experience required.
• Preference for wax management experience.
• Knowledge of private and public sectors.

Responsibilities

• Develop and enhance training packages for WSA teams.
• Lead training for WSA customers and coordinate meetings.
• Implement product launch strategies and gather market feedback.

Skills

Strong communication

Stakeholder management

Team player

Solution-focused

Education

BSc in Audiology or equivalent

Tools

Knowledge of audiological equipment

Job description

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we aim to accelerate our business transformation to reach more people more effectively.

We are hiring a Product and Training Manager to support WSA in achieving revenue targets through high-quality training and education, delivering exceptional training for our Widex and Signia brands.

Responsibilities:

Internal Training:

• Develop audiological skills and training packages for WSA teams.
• Enhance non-hearing aid knowledge for growth.

External Training:

• Lead audiological training for WSA customers.
• Provide educational support in various formats.
• Coordinate and lead customer training meetings.
• Support complex technical/audiological queries.

Product Launch:

• Lead audiological product launch strategy with marketing and sales.
• Develop and review audiology content for new products.
• Test new products and resolve issues.
• Gather market feedback for product development.
• Lead product launch presentations and build training plans.

Key Opinion Leadership:

• Become the expert in WSA hearing aids and equipment.
• Build relationships with key opinion leaders.
• Support and embody the company strategy.

Develop Training Processes & Content:

• Maintain a library of product and audiology content.
• Create training tools for customers and colleagues.
• Provide product management input in marketing meetings.

Experience:

• BSc in Audiology or equivalent with 4+ years of clinical experience.
• Knowledge of private and public sectors and audiological equipment.
• Preference for wax management experience.
• People-oriented, solution-focused, and a team player.
• Strong communication and stakeholder management skills.
• Able to travel extensively—up to 3 days per week—to visit customers across the South of the UK.

At WS Audiology, we provide innovative hearing aids and hearing health services. Join our team of 12,600 colleagues in 130 countries to help unlock human potential by bringing back hearing for millions worldwide.

We foster a caring, diverse, and inclusive environment where everyone can be their authentic selves. Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience for all, regardless of race, color, religion, national origin, age, sex, gender, gender identity, sexual orientation, marital status, medical condition, disability, military or veteran status.