Product and Training Manager (UK South)

WSAudiology; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the hearing aid industry is seeking a Product and Training Manager in the UK South. This role focuses on developing training packages, launching audiological products, and enhancing knowledge among WSA teams and customers. Ideal candidates hold a BSc in Audiology and have extensive clinical experience, as well as strong communication and stakeholder management skills.

Qualifications

• 4+ years of clinical experience in audiology.
• Knowledge of audiological equipment and sectors.
• Experience in wax management is preferred.

Responsibilities

• Develop and deliver audiological training for teams and customers.
• Lead product launch strategies with marketing.
• Coordinate training sessions and manage stakeholder relationships.

Skills

Communication

Stakeholder management

Solution-focused

Team player

Education

BSc in Audiology

Job description

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Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are hiring a Product and Training Manager to support WSA in achieving revenue targets through high-quality training and education. Delivering exceptional training for our Widex and Signia brands.

Responsibilities:

Internal Training:

• Develop audiological skills and training packages for WSA teams.
• Enhance non-hearing aid knowledge for growth.

External Training:

• Lead audiological training for WSA customers.
• Provide educational support in various formats.
• Coordinate and lead customer training meetings.

Product Launch:

• Lead audiological product launch strategy with marketing and sales.
• Develop and review audiology content for new products.
• Test new products and resolve issues.
• Lead product launch presentations and build training plans.

Key Opinion Leadership:

• Be the expert in WSA hearing aids and equipment.
• Build relationships with key opinion leaders.
• Support and embody the company strategy.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are hiring a Product and Training Manager to support WSA in achieving revenue targets through high-quality training and education. Delivering exceptional training for our Widex and Signia brands.

Responsibilities:

Internal Training:

• Develop audiological skills and training packages for WSA teams.
• Enhance non-hearing aid knowledge for growth.

External Training:

• Lead audiological training for WSA customers.
• Provide educational support in various formats.
• Coordinate and lead customer training meetings.
• Support complex technical/audiological queries.

Product Launch:

• Lead audiological product launch strategy with marketing and sales.
• Develop and review audiology content for new products.
• Test new products and resolve issues.
• Gather market feedback for product development.
• Lead product launch presentations and build training plans.

Key Opinion Leadership:

• Be the expert in WSA hearing aids and equipment.
• Build relationships with key opinion leaders.
• Support and embody the company strategy.

Develop Training Processes & Content:

• Maintain a library of product and audiology content.
• Create training tools for customers and colleagues.
• Provide product management input in marketing meetings.

Experience:

• BSc in Audiology or equivalent with 4+ years of clinical experience.
• Knowledge of private and public sectors and audiological equipment.
• Preference for wax management experience.
• People-oriented, solution-focused, and a team player.
• Strong communication and stakeholder management skills.
• Able to travel extensively— up to 3 days per week—to visit customers across the South of the UK.

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,600 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Other

Job function

• Job function

  Human Resources

• Industries

  Medical Equipment Manufacturing

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