Product and Data Analyst

Paul Card Recruitment; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading data management firm in the UK is seeking a detail-oriented individual to manage product and customer data. You will ensure that all setups, pricing tweaks, and product information are accurate. This role offers a hybrid working model post-training, competitive benefits include death in service cover and discounts with high street brands. Ideal candidates will thrive on data accuracy and enjoy collaborating across multiple teams.

Benefits

Hybrid working once trained

Death in service cover worth 3x salary

Free appliance cover

Discounts with major high street brands

Regular company events

Qualifications

• Must be analytical but practical.
• Excellent attention to detail without losing sight of the bigger picture.
• Must be able to communicate effectively with both technical and non-technical teams.

Responsibilities

• Manage the key product and customer database.
• Become the subject matter expert on CRM operations.
• Set up new products, pricing, and offers.
• Own change management and ensure data accuracy.
• Run database audits and build auto checks.
• Support marketing campaigns with data.
• Run profitability analysis and provide insights to leadership.
• Create dashboards and reports that convey meaningful insights.

Skills

Analytical skills

Attention to detail

SQL proficiency

Excel skills

Business Intelligence tools

Communication skills

Job description

You love data. You know that "product setup" isn't about assembling flatpacks. You get a strange thrill from tracking down anomalies in spreadsheets. This might be your next job.

This business is one of the UK's biggest providers of home appliance protection plans. When someone's fridge dies or their washing machine packs up, they sort it. Quickly. Without nonsense.

Behind the scenes, the systems, products and pricing structures are finely tuned and they need someone like you to help keep it that way.

And yes, you'll get hybrid working
After a proper training period, you'll be trusted to split your time between home and office. You just need to prove you're up to speed. No clock watching. No micromanaging.

The Job

You're not just crunching numbers. You're managing the CRM. Auditing product data. Making sure every single warranty and pricing tweak is correct, consistent and customer-ready.

You'll report to the Business Performance Analyst, but your daily contact list will span across Finance, Marketing, Sales and Product. You'll become the go-to person for everything related to setup, pricing logic and keeping the system watertight.

You'll be trained properly. Their CRM is bespoke, and once you're up to speed, you'll be the one everyone relies on to keep it humming.

What You'll Actually Be Doing

Managing the key product and customer database
Becoming the SME on how the CRM works, what breaks it, and how to fix it
Setting up new products, pricing and offers
Owning change management and data accuracy
Running database audits and building auto checks
Supporting marketing campaigns with data (think email and phone lists)
Running profitability analysis and feeding insights to leadership
Creating dashboards and reports that tell the real story, not just noise

You'll Need To Be

Analytical, but practical
Detail obsessed, but not lost in the weeds
Happy juggling tasks and working with different teams
Proficient in SQL, Excel, BI tools, or at least confident enough to learn fast
A natural communicator who can talk to techies and non-techies alike

And In Return

Hybrid working once trained and trusted
Death in service cover worth 3x your salary
Free appliance cover for your own kit
Discounts with major high street brands
Regular events and a business that actually promotes from within

Still reading? Good. That means you're probably who they're looking for.
Hit apply and let's talk.