Product Analyst & Tester

Veolia; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading environmental services company in London is seeking a dynamic Product Analyst to join their Digital Solutions Team. This role combines product support with content creation, connecting users with product teams. Ideal candidates will have a degree in IT or related fields, strong communication skills, and experience in systems support. This role offers competitive benefits and a commitment to personal development.

Benefits

25 days annual leave, option to buy 5 days

Access to company pension scheme

Discounts on groceries and retailers

Access to health resources

24 hour access to a virtual GP

One paid day for volunteering

Ongoing training and development opportunities

Qualifications

• Experience in systems support is essential.
• Desirable skills include business acumen and project management.

Responsibilities

• Provide first-line product support and deployment assistance.
• Create and maintain user documentation and training materials.
• Develop multimedia content including video tutorials.
• Support product testing and deployment initiatives.
• Collaborate with cross-functional teams.

Skills

Strong communication skills (written and verbal)

Excellent attention to detail

Problem-solving abilities

Adaptability to changing priorities

Education

Degree in IT, Computer Science, Business Management or related field

Job description

Overview

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

What we can offer you

• 25 days annual leave, option to buy 5 days
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

About the Role

We're seeking a dynamic Product Analyst to join our Digital Solutions Team at Veolia. This role combines product support with content creation, playing a vital role in connecting users, product teams, and stakeholders while supporting our environmental mission.

What You'll be doing

• Provide first-line product support and deployment assistance
• Create and maintain user documentation and training materials
• Develop multimedia content including video tutorials
• Support product testing and deployment initiatives
• Collaborate with cross-functional teams
• Maintain and update knowledge base
• Participate in daily standups and project planning

What we're looking for

Essential

• Degree in IT, Computer Science, Business Management or related field
• Experience in systems support
• Strong communication skills (written and verbal)
• Excellent attention to detail
• Problem-solving abilities
• Adaptability to changing priorities

Desirable

• Business Acumen
• Relationship Management
• Project Management
• IT Proficiency
• Time Management
• Continuous Improvement mindset

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.