Product Analyst - Tax background essential

Robert Walters; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading tax technology start-up based in London is seeking a detail-oriented Implementation Specialist with an accounting background. The role focuses on client onboarding and technical integration, delivering an innovative sales tax product. Candidates should enjoy a collaborative culture and be proactive in nature, contributing to the evolution of the platform.

Benefits

Competitive compensation and equity options

Flexible hybrid working arrangements

Supportive company culture

Continuous learning culture

Access to innovative technology

Qualifications

• Newly qualified accountant ideally with less than one year post-qualification.
• Strong interest in technology applications and outstanding communication skills.
• Self-starter capable of project management.

Responsibilities

• Support new client onboarding by addressing integration complexities.
• Collaborate with technical teams to integrate E-commerce and accounting systems.
• Assist with technical support tickets during and after onboarding.

Skills

Communication

Project Management

Client Focus

Technical Integration

Education

Qualified Accountant (CA, ACA, ACCA, CIMA, CTA, CPA)

Excellent Academic Record

Tools

Tax Compliance Software

E-commerce Platforms

Job description

Our client is a London-based leading tax technology start-up dedicated to simplifying global tax compliance for E-commerce businesses. Our platform automates complex tax calculations, registrations, and reporting, enabling clients to grow confidently without the complexity of tax management.

We are experiencing rapid growth and are building a talented team of ambitious, collaborative individuals. Joining our client means being part of a high-performing environment where your work directly impacts client success and platform evolution.

Role Overview

We are seeking a detail-oriented and technically inclined Implementation Specialist with an accounting background to join our Product team. This role supports client onboarding, especially when complexities arise related to integrations, data handling, tax rules, charging tax at checkout, and nuanced tax registrations.

You will work closely with clients and internal stakeholders to ensure successful implementation and ongoing enhancement of our solution. Your insights will help shape the future of our platform as we deliver the most advanced and user-friendly sales tax product globally.

Key Responsibilities

• Client Onboarding: Support new client onboarding by addressing integration complexities and ensuring accurate, timely data onboarding into our platform.
• Technical Integration: Collaborate with clients and technical teams to integrate and configure E-commerce platforms, payment systems, and accounting systems.
• Product and Process Improvement: Provide feedback to support feature development, functionality improvements, and onboarding process enhancements.
• Technical Support: Assist with technical support tickets and issue resolution during and after onboarding.

Essential Qualifications

• Big 4 or BDO and GT Newly qualified accountant (CA, ACA, ACCA, CIMA, CTA, CPA) or similar, ideally within one year post-qualification.
• Excellent academic record.
• Strong interest in technology applications.
• Outstanding communication and interpersonal skills.
• Self-starter capable of managing projects and workload independently.
• Proactive, solution-oriented, and client-focused.

Desirable Skills

• Familiarity with E-commerce platforms (Shopify, Magento, etc.) and online payment gateways.
• Experience with tax compliance tools and software.
• Understanding of international indirect tax frameworks (Sales tax, VAT, GST).

What We Offer

• Competitive compensation and equity options.
• Flexible hybrid working arrangements.
• Supportive company culture and collaborative team environment.
• Ownership, speed, and continuous learning culture.
• Access to innovative technology and industry-leading tools.

Robert Walters Operations Limited is an employment business and agency and welcomes applications from all candidates.