Product Analyst, Credit Cards

Lloyds Bank plc; Manchester; Hybrid; GBP 39,000 - 45,000; Full time

Job summary

A leading financial services provider seeks a Product Analyst for their Credit Cards team in Manchester. The role focuses on data-driven insights to enhance product offerings and drive growth. Ideal candidates will have strong analytical skills and experience in a commercial environment. The position supports hybrid working, offering flexibility and a comprehensive benefits package.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes including free shares

Discounted shopping

30 days holiday

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Experience in data-led product strategy teams, preferably in financial services.
• Ability to articulate insights and recommendations to senior managers.

Responsibilities

• Extract and analyze data using SAS/SQL.
• Develop MI suite for monitoring product performance.
• Collaborate with cross-functional teams.

Skills

Numerical Background

Data Analysis

Communication

Collaboration

Tools

SAS

SQL

Microsoft Excel

PowerPoint

Job description

Product Analyst, Credit Cards page is loaded

Product Analyst, Credit Cards

Apply locations Manchester time type Full time posted on Posted Yesterday time left to apply End Date: May 27, 2025 (13 days left to apply) job requisition id 134755

End Date

Monday 26 May 2025

Salary Range

£39,825 - £44,250

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Product Analyst - Credit Cards

LOCATION(S): Manchester, Chester or Cardiff (Newport for temp basis)

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above.

About this opportunity

Do you have the skills, innovation and creativity to work within a data-led product team which develops propositions and products to meet our customers’ needs better and drive cards P&L growth? If so, we’d love to hear from you!

The Consumer Credit Cards Team is a market leading provider of Credit Card products across the Lloyds, Halifax, BOS and MBNA brands. One in four Credit Card users chooses an LBG product, and we provide accessible, flexible and responsible lending. This role will sit within our newly-formed New Product Development team, which is responsible for shaping segment-led product strategy and E2E customer-centric products and propositions for credit cards, along with P&L accountability for said products.

About this role

Reporting to the Analytics Manager, this role focuses on delivering insight and analytics, to help the Credit Card product function understand customer needs, behaviours, product performance and deliver against financial plans, whilst playing a pivotal role in our innovation agenda. Working closely with the credit cards commercial and tech teams as well as across key functional teams including Affordability, Customer Propositions, Everyday Banking, Customer Insights, Credit Risk and CCO, you'll play a pivotal role in our innovation agenda.

Key accountabilities will include:

• Extracting and analysing data using SAS/SQL through SAS Enterprise Guide or Teradata.

• Turning your data into accurate, concise, and meaningful insights.

• Clear articulation of insights and recommendations with senior managers and key partners around the business.

• Developing MI suite for monitoring and reporting product performance, customer usage and outcomes, customer profiling and behaviours, product P&Ls and key performance indicators.

• Bringing to bear new and existing data sources to gather insights, identify gaps and recommend product and proposition enhancements.

Operating at a fast pace, our team fosters a dynamic culture and appreciates a good sense of humour! Deeply dedicated to development, this role presents an excellent opportunity to expand your network through collaboration with teams across Lloyds Banking Group and external partners.

What you’ll need

Able to accurately translate selection criteria into code, for the purposes of data selection. Apply balanced thinking across commercial and customer needs. A self-starter, with experience in finding own solutions to new and emerging challenges. Collaborate in cross-functional teams, communicate findings effectively.

Essential Skills and Experience:

• A strong numerical background.

• Hands on experience of utilising data mining software within a complex, commercial workplace environment. Proficient in SAS/ SQL.

• Competency in using Microsoft Excel and PowerPoint.

• Practical experience in using data to gather customer and product insights, and market trends. Previous experience working within data-led product strategy teams is preferable, especially in financial services (credit cards/ consumer lending desirable).

• Clear articulation of insights and recommendations with senior managers and key partners around the business.

• Self-motivated with the ability to prioritise and handle changing priorities.

• Experience of developing business cases which balance value and customer experience.

• Previous exposure to workplace situations which have required you to use your communication and influencing skills, to gain consensus and support for recommendations.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If all of this resonates, and you want a job with big meaning, then please do get in touch to discuss!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

About Us

With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.

Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.

For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.