Product Analyst (Client Solutions)

Maplecroft; Manchester; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Ignite Systems is seeking a Product Analyst to join our Retainer team as the bridge between clients, product capabilities, and development teams. You will translate client priorities into actionable outcomes and help shape the ongoing evolution of the Ignite platform, while ensuring a strong client experience.

This highly visible, client-facing role combines product consulting, business analysis, customer success, and product ownership.

Qualifications

• Experience translating client priorities into actionable outcomes.
• Ability to collaborate with customers and technical teams.
• Experience in product consulting and business analysis.

Responsibilities

• Work with customers to understand priorities and translate requirements.
• Help shape the evolution of the Ignite platform.
• Bridge between clients, product capabilities, and development teams.

Skills

Stakeholder management

Business analysis

Client-facing

Product ownership

Job description

At Ignite Systems, we build technology that helps insurers and brokers operate more effectively, streamline processes, and deliver exceptional customer experiences. As our customer base continues to grow, we're looking for a Product Analyst to join our Retainer team and act as the bridge between our clients, product capabilities, and development teams. As our customer base continues to grow, we're looking for a Product Analyst to join our Retainer team and act as the bridge between our clients, product capabilities, and development teams, helping customers maxmise the value of the Ignite platform while shaping its future direction.

This is a highly visible, client-facing role that combines elements of product consulting, business analysis, customer success, and product ownership. You'll work closely with customers to understand their priorities, translate requirements into actionable outcomes, and help shape the ongoing evolution of our platform.

If you enjoy solving business problems, managing stakeholder expectations, and collaborating with technical teams to deliver valuable solutions, we'd love to hear from you.