Product Analyst

Synectics Solutions; Stoke-on-Trent; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading data-driven solutions company in the UK is looking for a Product Analyst to join their dynamic team. The ideal candidate should have a strong background in product analytics and a passion for improving customer outcomes. You'll work closely with various stakeholders to analyze product metrics and support decision-making processes in a collaborative environment. This position offers a competitive salary and flexible hybrid working model.

Benefits

Competitive salary and benefits package

Supportive, collaborative environment

Flexible hybrid working model

Qualifications

• Experience in product analytics, business intelligence or data analysis.
• Understanding of the product development lifecycle and agile methodologies.
• Excellent communication and storytelling skills.

Responsibilities

• Analyse product usage and performance metrics to identify opportunities.
• Work closely with Product Managers and UX Designers to shape product roadmaps.
• Support A/B testing and experimentation initiatives.

Skills

Product analytics

Business intelligence

Data analysis

Excellent communication

Stakeholder collaboration

Job description

For over 30 years, Synectics has been at the forefront of delivering innovative, data-driven business solutions. We specialise in developing advanced data management systems and software products for renowned organisations across the globe.

Why join us?

• Be at the forefront of a growing, fast paced product team
• Work in a supportive, collaborative environment that values innovation and growth
• Competitive salary and benefits package
• Flexible hybrid working model

What will you do?

We’re looking for a curious and commercially-minded Product Analyst to join our growing product team. This role is ideal for someone who thrives on turning data into actionable insights, enjoys working cross-functionally, and is passionate about improving customer outcomes through evidence-based product decisions.

Product Insight & Analysis

• Analyse product usage, customer behaviour and performance metrics to identify opportunities and risks
• Develop dashboards and reports to support product decision-making
• Conduct deep dives into product features and user journeys

Stakeholder Collaboration

• Work closely with Product Managers, UX Designers and Engineering to shape product roadmaps
• Translate business questions into analytical frameworks and hypotheses
• Present findings and recommendations to stakeholders in a clear, compelling manner
• Document and maintain product activities, user stories, training documentation and user guides, through a central knowledge base augmented with generative AI

Continuous Improvement

• Support A/B testing and experimentation initiatives
• Contribute to the development of KPIs and success metrics
• Help build scalable analytics processes and documentation

What will you need?

• Experience in product analytics, business intelligence or data analysis
• Passionate about product development and software as a service as a long-term career
• Understanding of the product development lifecycle and agile methodologies
• You’ll be a self-starter who embraces change and always asks questions of the perceived norm
• Excellent communication and storytelling skills