Product Analyst

Close Brothers Group; London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Join a leading UK merchant banking group in a pivotal role within the Technology Team, focusing on enhancing the lending platform. This position requires strong analytical skills and experience in business analysis to ensure strategic priorities align with stakeholder needs. Enjoy a hybrid work model fostering balance between professional growth and personal commitments.

Qualifications

• Experience in analysing complex business problems and proposing effective solutions.
• Familiarity with lending platforms and understanding of asset finance/leasing processes.
• Proficient in writing user stories or functional specifications.

Responsibilities

• Collaborate with the Product Owner to define enhancements for the lending platform.
• Analyse business requirements from stakeholders across asset finance operations.
• Conduct gap analyses to identify improvements for the platform.

Skills

Analytical skills

Communication skills

Collaboration

Business analysis

Tools

Excel

SQL

JIRA

Confluence

Job description

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At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Technology Team where you will support the Product Owner and the wider team in managing and optimising the company’s lending platform, powered by Alfa Systems. Working as part of the Technology Team our ideal team member will have previous experience in analysing business requirements, identifying opportunities for platform enhancements and ensuring alignment between system capabilities and business needs with excellent verbal and written communication skills to translate technical concepts into business terms and vice versa, ensuring clear understanding across diverse stakeholders.

RESPONSIBILITIES

• Collaborate with the Product Owner to define and prioritize enhancements for the lending platform (Alfa) based on business needs and strategic objectives.
• Analyse detailed business requirements from key stakeholders across the asset finance and leasing operations.
• Work closely with technical teams to ensure requirements are translated into effective solutions, maintaining alignment with platform capabilities.
• Conduct gap analyses to identify opportunities for system improvements or new features, ensuring solutions are scalable and future-proof.
• Proactively seek out configuration improvement that enhances user experience and introduce process efficiency.
• Identify improvements that result in increased performance against Technology’s SLA.
• Ensure team standards and processes are adhered to.
• Proactively contribute and update system/process documentation.
• Management of risk logs, including actively following up outstanding actions.

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

• A strong ability to analyse complex business problems, identify opportunities for improvement, and propose effective solutions.
• Familiarity with lending platforms, ideally Alfa Systems, and a good understanding of asset finance and leasing processes.
• Excellent verbal and written communication skills to translate technical concepts into business terms and vice versa, ensuring clear understanding across diverse stakeholders.
• Proven experience in working collaboratively with internal and external stakeholders, managing expectations, and balancing priorities.
• Proficient in eliciting and documenting business requirements, conducting gap analyses, and creating user stories or functional specifications.
• The ability to understand system capabilities, data structures, and integrations, and work effectively with technical teams.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE/ARE:

• Experience working with Alfa Systems or similar lending platforms.
• Knowledge of asset finance products, leasing processes, and regulatory requirements.
• Proficient in data analysis tools (e.g., Excel, SQL) to support reporting and insights.
• Exposure to Agile methodologies and tools like JIRA or Confluence.

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.