Product Analyst

Canterbury Christ Church University; Canterbury; Hybrid; CAD 60,000 - 69,000; Full time

Job summary

Canterbury Christ Church University is seeking a Product Analyst to support configuration, testing, enhancement and operational support of digital products used across the University. You will work with Product Managers, technical teams, users and suppliers to deliver product improvements and ensure quality assurance throughout the change lifecycle.

You will have experience supporting, configuring, implementing or maintaining digital products or services, with strong analytical and

Qualifications

• Experience supporting, configuring, implementing or maintaining digital products, systems or services.
• Strong analytical and problem‑solving skills.
• Organised, detail‑focused and able to communicate with both technical and non‑technical colleagues.
• Experience of agile delivery approaches, product testing and supporting operational product activities is essential.

Responsibilities

• Support configuration, testing and enhancement of digital products.
• Provide operational support and knowledge sharing for product delivery.
• Collaborate with Product Managers, technical teams and users to deliver product changes.

Skills

Agile delivery

Product testing

Documentation

Stakeholder communication

Analytical thinking

Problem solving

Digital products

Job description

£32,080- £34,610 per annum with further progression opportunities up to £36,636

Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Background of department/role

The Digital Products team is responsible for delivering and supporting digital products and services that enhance the experience of students and staff across the University. Working collaboratively with stakeholders across academic and professional service areas, the team manages a portfolio of products that support operational effectiveness, service delivery and continuous improvement.

An exciting opportunity to join our Digital Products team, supporting the delivery, enhancement and ongoing operation of key digital products used across the University.

As a Product Analyst, you will play an important role in supporting the configuration, testing, enhancement and operational support of digital products. Working closely with Product Managers, technical teams, users and suppliers, you will help deliver product improvements, support quality assurance activities and contribute to the successful delivery of product change.

To be successful in this role, you will have experience supporting, configuring, implementing or maintaining digital products, systems or services, together with strong analytical and problem‑solving skills. You will be organised, detail‑focused and comfortable working with both technical and non‑technical colleagues. Experience of agile delivery approaches, product testing and supporting operational product activities is essential.

You will be able to manage competing priorities, communicate effectively with stakeholders and produce clear documentation to support product delivery and knowledge sharing. A proactive approach, willingness to learn and commitment to continuous improvement are essential.

Desirable requirements

Experience working within Higher Education and experience of requirements gathering, user story refinement or translating business needs into deliverable product activities would be advantageous

How will you work?

We are committed to supporting flexible methods of working wherever possible and this role is classified as Flexible and connected (Professional Services). Campus attendance will vary on a day‑to‑day basis and across the year but must purposefully align to the needs of our students, staff, and stakeholders. It is expected that there will be a relatively even balance between time spent on and off campus; but in most cases the work location will be determined by the service required or the tasks/activities being undertaken.

How to apply

Start date for applications: 25/08/2026

Closing date for applications: 13/09/2026

Interviews are to be held: 21/09/2026 - TBC

If you require further information regarding the post please feel free to contact Jamie Marchetti via [emailprotected] (strictly no agencies, thank you) quoting reference number REQ06335.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification

According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.

Reference: REQ06335