Product Activations Executive

Currys; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Currys is seeking a Product Activation Executive at their London campus to manage tariffs and pricing strategies across multiple channels. The role involves maintaining high quality standards and supporting the commercial team to enhance customer propositions. You will benefit from hybrid working arrangements, a company bonus scheme, and colleague discounts on technology.

Benefits

Hybrid working arrangements

Access to company bonus scheme

Life Assurance

Colleague Discounts on Currys and iD Mobile

Qualifications

• Intermediate skills in Microsoft Excel and PowerPoint required.
• Demonstrable competence with computer systems.
• Ability to work under pressure with deadlines.

Responsibilities

• Maintain tariffs, pricing, and promotional deals.
• Ensure delivery within agreed SLAs and prioritize workloads.
• Communicate changes to stakeholders across mobile and online channels.

Skills

Microsoft Excel

Microsoft PowerPoint

Computer competence

Ability to work to a deadline

Capacity to work under pressure

Knowledge of PIE Back & Front Office

Job description

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Currys London Campus at Waterloo
Permanent
Full Time
Grade 2

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

The Product Activation Executives are responsible for creating and maintaining tariffs, pricing and promotional deals on all networks including all new commercial operations such as pre-orders, gift deals and new product & service introductions.The team also provides support to all channels during core trading hours to ensure customer journeys are not impacted and work on a rota basis to cover weekends, for any urgent queries.

Key Responsibilities:

• Working at optimum accuracy & productivity to deliver customer propositions as briefed by the Commercial teams making them available in the channels at the right price at the right time
• Ensuring the workload is prioritised in line with commercial decisions to ensure delivery within agreed SLAs
• Maintaining high levels of quality checking for all work completed minimising exposure of errors leading to customer service and margin risk
• Working within and continually improving processes and ways of working in line with propositions and promotional offer changes
• Maintaining a thorough knowledge of PIE Front & Back Office, Multiplay DMT system and current promotional offers
• Documenting and archiving all offers for future reference
• Ensuring all changes are communicated to all stakeholders, across Mobile, Multiplay, Online and CLC (Currys Loughborough Campus)
• Highlighting systematic challenges through troubleshooting to identify scope of issues
• Support on relevant projects to ensure effective implementation of new propositions within business channels through design of effective processes in relation to product set up and pricing
• Support with workload and other tasks are assigned by the Senior tech lead and Exec within the team

You will need:

• Intermediate Microsoft Excel and PowerPoint Office skills
• Demonstrable computer competence and ability to learn new processes and systems
• Ability to work to a deadline
• Capacity to work under pressure
• Good working knowledge of PIE Back & Front Office desirable

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Hybrid working; arrangements will depend on your role and business requirements
• You could be working from your primary Currys Campus, meeting and collaborating at a Currys regional workspace or working from home
• Access to company bonus scheme
• Life Assurance
• Fantastic Colleague Discounts on Tech with Currys and iD Mobile

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [emailprotected] and we'll do our best to help.