Prod Compliance Associate Sr., GPV

Amazon; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Amazon seeks a Product Compliance Associate to enhance buyer trust by validating and reviewing products for safety and authenticity. This role involves data analysis, stakeholder concern identification, and executing solutions in a dynamic environment. Candidates should possess a strong judgment, ownership mentality, and analytical skills.

Qualifications

• Bachelor's degree required.
• Fluency in English is a must.
• Experience with Microsoft Office and Excel.

Responsibilities

• Validate and review product investigations to ensure authenticity.
• Analyze data and trends to identify defects.
• Deliver results in a fast-paced, ambiguous environment.

Skills

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.

At Amazon, we're working to be the most customer-centric company on earth, providing safe and authentic products to our customers by safeguarding Amazon’s global marketplaces.

Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation.


Key job responsibilities
We are looking for a Product Compliance Associate to join the POE program. This individual will be required to validate, review and deep dive investigations and products, to ensure that customers receive authentic and safe products in the condition they expected, ensuring a trusted shopping experience on Amazon. The right person for this role is someone with strong judgment, Ownership, Bias for Action, and attention to detail - someone who can deliver results in a fast-paced, highly ambiguous environment and identify and drive long-term solutions.

This person will play a key role in identifying stake-holder concerns, identifying defects, pulling data, analyzing trends and providing the best solution and way forward. Being able to identify patterns in defects, ability to deep dive sellers, handle escalations and an eye for detail will make you successful at this job.

BASIC QUALIFICATIONS

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

PREFERRED QUALIFICATIONS

- Analytical skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.