Prod Compliance Associate Sr

Amazon; Norwich; On-site; GBP 30,000 - 45,000; Full time

Job summary

Amazon is seeking a smart and enthusiastic candidate for the role of Prod Compliance Associate Sr. This seasonal position involves adhering to SOPs, managing requests, and collaborating on process improvements within a fast-paced environment. The ideal candidate will have a Bachelor's degree, experience in data-driven operations, and strong analytical skills.

Qualifications

• 1 to 3 years of experience in data-driven business operations.
• Advanced proficiency in Microsoft Office, especially Excel.
• Interest in e-Commerce and online business.

Responsibilities

• Fulfill incoming requests following SOPs and SLAs.
• Maintain quality standards.
• Collaborate across teams for process improvement projects.

Skills

Attention to detail

Analytical skills

Problem-solving

Communication

Education

Bachelor’s degree in Engineering or Business

Tools

Microsoft Excel

SQL

Programming languages (Python, VB, HTML, XML)

Job description

Please note that this job is a seasonal role (FTC) for 12 months on the payroll of Amazon.

Amazon.com is seeking a smart, enthusiastic, hard-working, and creative candidate to join the Sales Abuse Prevention team as a Prod Compliance Associate Sr. This role offers an exciting introduction to the Amazon Marketplace and serves as a training ground for success.

The primary responsibilities include adhering to SOPs and meeting assigned goals. The environment is fast-paced, requiring a self-starter who is detail-oriented, analytical, and comfortable collaborating with multiple teams, partners, and management.

The candidate should have a proven track record of delivering results, experience in processing large datasets, and report generation & management. Ability to resolve issues with minimal guidance is essential.

A typical day as a Sr Compliance Associate involves: Following SOPs, applying feedback and guidance to fulfill incoming requests efficiently, maintaining quality standards, and supporting various projects within the team and organization.

Key responsibilities:

1. Fulfill incoming requests following SOPs and SLAs.
2. Maintain quality standards.
3. Collaborate across teams for process improvement projects.

Basic qualifications:

• Bachelor’s degree (preferably in Engineering or Business).
• 1 to 3 years of experience in data-driven business operations or processes such as Business Process Outsourcing or Operations.
• Advanced proficiency in Microsoft Office, especially Excel.
• Attention to detail and ability to handle multiple processes.
• Ability to thrive in a fast-paced, challenging environment with a passion for customer experience.
• Strong analytical, problem-solving, and logical reasoning skills.
• Excellent written and oral communication skills in English.
• Interest in e-Commerce and online business.
• Passion for innovation, automation, and operational excellence.

Preferred qualifications:

• Experience with database management and data analysis, including SQL querying.
• Knowledge of programming languages like Python, VB, HTML, XML feeds.
• Ability to write macros in Excel to improve processes.

Additional responsibilities include:

• Following SOPs and SLAs to fulfill requests.
• Maintaining quality standards.
• Collaborating on process improvements.

A typical day involves following SOPs, applying feedback, ensuring quality, and supporting team projects.