Procurement Operations Lead

Gigaclear; Abingdon; Hybrid; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Generous employer pension

Income protection & life assurance

25 days holiday + bank holidays

Health cash plan with remote GP access

Online training & LMS access

Long service benefits

Flexible working environment

Wellbeing initiatives

Job summary

Gigaclear, a growth-focused fibre broadband company, seeks a Head of Procurement Operations to define and embed best practice across the end-to-end procurement function. You will partner with Finance and other teams to ensure compliant, efficient processes and scalable systems.

You will lead a small team, drive cost control, data insights, and governance, and support longer-term progression through professional development opportunities, including potential CIPS study.

Qualifications

• Experience leading procurement operations transformation and improvements.
• Strong understanding of procurement and finance interfaces and governance.
• Hybrid work with on-site office presence and leadership of a small team.

Responsibilities

• Own and continuously improve the end-to-end procurement operations model, defining standards and controls for the team.
• Act as senior escalation point for complex procurement queries, including contracting and budget management processes.
• Own the design and integrity of procurement systems, trackers and databases (Sage, Excel), ensuring scalability.
• Monitor supplier costs and contractual terms; own cost assurance framework and audit cadence.
• Produce regular cost and performance reports, analyse trends and generate actionable insights.

Skills

Procurement leadership

Stakeholder management

Budget management

Data analysis

Category management

Tools

Sage

Excel

Power BI

Job description

Own Procurement Operations, come in, review how we do things now and identify where the improvements need to happen, address them and execute the plan.

This may involve ripping up how we do things now, but to get where we want to be, this may be necessary.

You may have tackled a procurement operations transformation before or maybe you just know how procurement and finance are linked, understand the complexities and what the processes need to be from a procurement operations, finance operations, or cost control perspective.

Note: this is a hybrid role with circa 2 days per week based out of our Head Office in Abingdon, Oxon. Please consider this before applying.

There is a team of two to help this transformation therefore you will bring previous people management experience. Someone who will relish supporting and developing their team s career aspirations, along with their own, is important.

The short-term focus is very much achieving a best-in-class procurement operation however if longer term aspirations are CIPS qualifications and a move into Category Management, then we can support study and training.

As well as being our Head of Procurement s right hand person and deputising for them when required, responsibilities will include:

Procurement Operations:

• Own and continuously improve the end-to-end procurement operations model, defining the standards, controls, and ways of working for the wider team
• Act as the senior escalation point for complex procurement queries from internal stakeholders and suppliers, resolving issues that fall outside standard process including contracting, budget management processes
• Own the design and integrity of procurement systems, trackers, and databases (e.g. Sage, Excel), ensuring they scale with the business

Cost Control & Assurance:

• Monitor and analyse supplier costs and contractual terms
• Own the cost assurance framework and audit cadence across the supplier base

Data, Reporting & Insights

• Produce regular cost and performance reports to support decision-making
• Analyse trends, variances, and cost drivers to generate actionable insights
• Excel, Power BI, develop and maintain reporting tools, dashboards, and KPIs

Business Partnering & Governance

• Own compliance with procurement policies and processes across the business, collaborating closely with internal teams to embed them
• Act as the senior liaison between Procurement, Finance, and operational teams, representing procurement operations in cross-functional forums

Come in, define our operational model, embed best practice, create controls, and embed compliance and governance. Build those great relationships with finance and the wider business, then look back with pride at the positive difference you made.

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together