Procurement Assistant | North West Ambulance Service NHS Trust

North West Ambulance Service; Bolton; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

North West Ambulance Service NHS Trust in Bolton is seeking a Procurement Assistant to join the busy Procurement team. The role provides high quality administrative support and first line helpdesk across e-procurement systems, with duties including customer service and handling queries by phone, email or in person.

Based at Ladybridge Hall with the flexibility of home working to suit the department's needs, the post offers full-time Monday to Friday, 9am to 5pm, and the chance to contribute to

Qualifications

• Experience in administrative roles and customer service.
• Ability to communicate with staff at all levels.
• Able to work as part of a team with good attention to detail.

Responsibilities

• Provide first line helpdesk and systems support for e-procurement users via email, phone and remote log on.
• Advise on day-to-day procurement transactional requirements.
• Work as part of the procurement team with organised workload management.

Skills

Administrative skills

Customer service

Tools

e-procurement systems

Job description

Procurement Assistant | North West Ambulance Service NHS Trust

An exciting opportunity has arisen for a Procurement Assistant post based at the Trust Headquarters in Bolton.

The North West Ambulance Service NHS Trust (NWAS) is one of the largest ambulance services in the country providing 999 emergency response, non-emergency patient transport services, 111 services and emergency planning and resilience for seven million people across 5400 square miles.

North West Ambulance Service Procurement Department has just attained ‘Best’ as part of the Commercial Continuous Improvement Assessment Framework (CCIAF).

We are looking for an enthusiastic, reliable and motivated individual to join our friendly, professional and busy Procurement team. The post holder will provide high quality first line helpdesk and systems support via email, phone and remote log on to all e-procurement systems users.

In addition, the post holder will advise on all day to-day Procurement transactional requirements in line with policies and procedures.

We are looking for a person with good general administrative and customer service skills.The successful candidate will demonstrate the ability to communicate effectively with staff at all levels of the Trust; they must be confident in dealing with queries by phone, email or face to face.

Candidates must be able to work as part of a team, with an organised approach to work, paying attention to detail and prioritising their workload.

This is an office-based administrative role based at Ladybridge Hall in Bolton with the flexibility of home working to suit the demands of the role and department.

This policy is flexible and will be discussed in detail at interview stage. The hours of work for this role will be full time, Monday-Friday 9am to 5pm.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

Please ensure that you have read and understood the job description and person specification before applying.

This advert closes on Tuesday 13 Oct 2026