Procurement Assistant

Supply Chain Coordination Limited; Leeds; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A leading company in the NHS Supply Chain is seeking a Procurement Assistant to join their Medical and Technologies team in Leeds. The role includes managing customer queries, supporting reporting efforts, and working collaboratively with multiple teams. With a hybrid working model and a competitive salary, this position offers excellent development opportunities along with numerous employee benefits.

Benefits

Hybrid working opportunities

Annual bonus schemes

27 days holiday plus bank holidays

Training and access to external qualifications

Paid well-being leave

Generous pension scheme

Volunteering leave

Discounts from the Blue Light Card and NHS Discounts

Qualifications

• Experience working on Microsoft Office.
• Working towards or completed level 3/4 CIPS certification.
• Ideally previous experience within an Administration role.

Responsibilities

• Managing and actioning requests and queries from customers.
• Supporting operational reporting and analysis tasks.
• Facilitating customer complaints and updating systems.

Skills

Microsoft Office

Communication

Collaboration

Data Analysis

Education

CIPS Level 3/4

Job description

Job Posted: 6 December 2024
Job Updated: 6 June 2025

Location:Leeds – Hybrid working 2 days a week.

Contract type: Permanent

Salary: £28,489 with potential to rise to £31,665 over 3 years

We have a great opportunity for a Procurement Assistant within our Medical and Technologies team.

Every day you will …

• Managing and actioning requests and queries that come in from our customers, customer engagement teams and internal colleagues through the Diagnostics mailbox.
• Facilitating customer complaints for Diagnostics including updating the Navex system and meeting deadlines for containment and investigation of the complaints. Working closely with the patient safety and customer services team and attending monthly meetings.
• Supporting with operational reporting and analysis and other requests that come into the team. There will be the opportunity for the successful candidate to learn Power BI and data analysis tools such as Alteryx.
• The role will also support the Diagnostics Leadership team with various admin requests and responsibilities.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• We recognise our employees’ hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards.
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health.We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations.Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Experience working on Microsoft Office.
• Working towards or completed level 3/4 CIPS.
• Ideally previous experience within a Administration role.
• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.
• Works without supervision and provides technical guidance when required on analysing data from multiple sources to draw appropriate conclusions and make suitable recommendations.
• Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
• Communicates with other people without requiring supervision and provides technical guidance when required on speaking in a clear, concise, and compelling manner.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us [e-mail]

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team [e-mail] who will be happy to help you with alternative ways to apply.

We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.