Procure-to-Pay Support Representative - Finance & Administration London, GBR Posted today

Bloomberg L.P.; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their Procure-to-Pay Support team in London. This role involves managing vendor inquiries, ensuring compliance, and fostering strong relationships with internal and external partners. You'll thrive in a fast-paced environment where your analytical skills and customer service expertise will shine. With a commitment to innovation and excellence, this opportunity offers a chance to make a significant impact within a collaborative team. If you're ready to take on challenges and drive improvements, this position is perfect for you.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• Proven ability to deliver exceptional customer service.

Responsibilities

• Manage vendor and internal inquiries related to onboarding and payments.
• Analyze data to identify trends and lead process improvements.

Skills

Customer Service

Analytical Problem Solving

Data Analysis

Communication Skills

Time Management

Education

Bachelor's degree in Accounting

Bachelor's degree in Finance

Tools

SAP

Ariba

Job description

Description

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while maintaining the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. Through our numerous volunteer projects, we also help network with the communities around us. You can do amazing work here—work you couldn't do anywhere else. It's up to you to make it happen.

Our Team

The Procure-to-Pay Support team is based in New York, London, and Hong Kong, providing global support. We handle end-to-end vendor inquiry management, assist with PO receipts, manage invoicing inquiries from vendors and internal partners, and handle vendor update requests. We are dedicated to supporting all business areas and key stakeholders across the company.

We are looking for a motivated, proactive, self-starting, analytical problem solver to join our fast-paced environment in our London office. You should be detail-oriented, enjoy interacting with diverse groups of people from the Business, Suppliers, and Accounts Payable, and be capable of working independently while managing your own workload. Your responsibilities include managing vendor and internal inquiries via phone and internal ticketing systems related to supplier onboarding, master data changes, invoices, purchase orders, and payments.

You will always ensure due diligence and controls are upheld during the source-to-pay lifecycle. You are not afraid to challenge the status quo and seek to solve complex problems with risk mitigation in mind. You aim to always do the right thing to protect Bloomberg and our clients. You thrive in a team where clients rely on you daily, and you support and challenge your colleagues to innovate, learn, and deliver excellent service.

We'll trust you to:

• Act as a subject matter expert, educating and empowering vendors with training on processes, policies, procedures, technology, and self-service tools.
• Build and nurture strong relationships with internal and external partners to foster collaboration, trust, and seamless vendor experiences.
• Manage vendor and business inquiries promptly, ensuring adherence to SLAs, KYC processes, and onboarding timelines.
• Collaborate with Supplier Lifecycle Management, Procurement, Accounts Payable, SAP Technical, and Cash teams to resolve vendor issues efficiently; experience with SAP and Ariba is required.
• Execute operational controls and work independently with business partners to address supplier needs and ensure compliance.
• Support Source-to-Pay campaigns by proactively engaging vendors and business users to drive initiatives and improve communication.
• Work independently and as part of a global team to provide outstanding service to vendors, business units, and Source-to-Pay teams.
• Participate in risk assessments by applying a comprehensive understanding of the Source-to-Pay workflow and vendor lifecycle.
• Analyze data to identify trends, develop business cases for improvements, present recommendations to management, and lead process enhancement initiatives.
• Create and maintain flowcharts, SOPs, and documentation to support process clarity and compliance.

You'll need to have:

• A Bachelor's degree in Accounting, Finance, or a related field, or equivalent experience within the Procure-to-Pay domain.
• Proven ability to deliver exceptional customer service to vendors and internal stakeholders.
• Experience managing large volumes of service tickets efficiently in operational roles.
• Strong ability to manage multiple high-priority initiatives in fast-paced, time-sensitive conditions.
• Proficiency in analyzing large datasets and presenting insights and recommendations to business partners.
• Excellent communication skills, with the ability to solve problems tactfully, write professionally, and present effectively to leadership.
• Confident presence, capable of providing constructive feedback and driving process, policy, and technology improvements.

Bloomberg is an equal opportunity employer that values diversity. We do not discriminate based on age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, reproductive health decisions, parental or caring status, disability, pregnancy, veteran status, domestic violence victim status, or any other protected classification under law.

We are committed to disability inclusion. Please inform us if you require reasonable adjustments for the recruitment process. For confidential discussions, email [e-mail].