Process Technician (Waste)

idibu; Guildford; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company in the wastewater sector is seeking an Operations Process Technician to support essential services in Guildford. Responsibilities include ensuring regulatory compliance and operational efficiency, along with the opportunity for career development within a diverse and inclusive team. Candidates from various backgrounds are encouraged to apply, with training and support provided for all new hires.

Benefits

Company vehicle and fuel card

Comprehensive training

Holiday entitlement starts at 24 days

Contributory pension scheme (up to 12%)

Annual personal medical assessments

Access to benefits hub

Qualifications

• Comfortable working outdoors in all weather conditions.
• Eager to learn and operate complex processes with high standards.
• Can perform basic computer tasks like data entry.

Responsibilities

• Ensure site safety, efficiency, and compliance.
• Monitor and maintain equipment, reporting defects.
• Collect data to meet regulatory requirements.

Skills

Customer Service

Time Management

IT Literacy

Job description

As an Operations Process Technician, you'll be at the heart of our frontline operations, taking on various tasks that keep our essential wastewater treatment services running smoothly. Based at Guildford STW, you'll be an integral part of our operations team, ensuring the continuous operation of our wastewater treatment works. Your daily tasks will range from routine duties to handling unexpected challenges, working outdoors to deliver reliable services while protecting the environment.

Key Details

• Location: Guildford, GU1 1RU
• Hours: Monday-Friday, 7:30 AM - 3:36 PM (38 hours per week)
• Call-out rota: Participation with additional pay for availability and response

Responsibilities

• Ensure site safety, efficiency, and compliance with permitted standards
• Monitor, inspect, maintain equipment, and report defects for repairs or attempt first-time fixes
• Take ownership of health and safety concerns, escalating or resolving as appropriate
• Collect and report data to meet statutory and regulatory requirements
• Work one weekend every six weeks once on the full schedule

Candidate Profile

No prior water industry experience is required. We welcome applicants from diverse backgrounds who:

• Are comfortable working outdoors in all weather conditions
• Understand their role's impact on Thames Water's mission
• Manage time effectively
• Work independently and confidently
• Are eager to learn and operate complex processes with high standards
• Can perform basic computer tasks, including data entry and viewing work schedules on a handheld device

Requirements

• Full UK driving license
• Experience in achieving high business performance targets
• Positive attitude towards change, including technology and organizational shifts
• Excellent internal and external customer service skills
• IT literacy
• Team-oriented with respectful communication and supportive behavior

Benefits

• Salary from £26,000 to £30,000 depending on experience
• Company vehicle, fuel card, tools, and PPE provided
• Comprehensive training
• Holiday entitlement starting at 24 days, increasing with service
• Contributory pension scheme (up to 12%)
• Annual personal medical assessments
• Access to wider benefits and discounts via our benefits hub

About Thames Water

We are the UK’s largest water and wastewater company, serving over 16 million customers. Our goal is to build a sustainable future, supporting communities, the environment, and our employees. Join us to make a meaningful difference every day.

Our Culture and Opportunities

Thames Water offers a diverse and inclusive workplace with rapid career progression, flexible working, and excellent benefits. We encourage applications from everyone and provide support throughout the recruitment process. Join us to contribute to a better future and help protect water resources for generations to come.

Note: Due to high application volumes, this vacancy may close early. We recommend applying promptly.