Process Supporter

Group Lotus; Norwich; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

25 vacation days

Private healthcare

Bonus Scheme

Access to company bonus scheme

Job summary

Group Lotus is seeking a Process Supporter to join the Manufacturing Department at Hethel. You will lead a team of Production Operatives in the Paint Shop, ensuring daily tasks are completed safely, accurately and on time.

This supervisor-level role requires strong leadership, clear communication, and the ability to drive continuous improvement, manage budgets, and collaborate with Operators and Process Leaders to meet targets and maintain production capability.

Qualifications

• Proven leadership and engagement skills.
• Excellent communication and presentation abilities.
• Methodical and structured daily decision making.

Responsibilities

• Lead a team of Production Operatives to meet daily targets and maintain safety, accuracy and on-time delivery.
• Ensure parts, processes and tooling are ready at shift start to guarantee production capability.
• Drive continuous improvement, manage scrap/consumables, and lead investigations when issues arise.
• Coach and develop operators and process leaders, maintain SHE and 5S standards, and support attendance management.

Skills

Leadership

Communication

Planning & Organisation

Problem solving

Team coaching

Job description

Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world.

Lotus Cars Limited is the manufacturing site of Lotus in the UK. Here we produce all sportscars types such as the Emira and the Evija. To bring the company to the level we want it to be, we are looking for a Process Supporter in the Manufacturing Department to join us in our manufacturing plant based in Hethel.

As a Process Supporter within USLOT you will be required to lead a team of Production Operatives to ensure they complete their daily tasks and processes safely, accurately and on time every cycle, ensuring production is guaranteed.

This is a Supervisor level role, in our Paint Shop, at our HQ, Hethel!

What You'll Do

One Team:

Ambition:

Drive:

• Respect:
  • Deliver effective communication within the production area on daily targets and performance, providing feedback sessions around the Process Supporter cube
  • Guarantee production capability at the start of every shift by ensuring all parts, process, and tooling is checked and present
  • Ensure process adherence, optimise for improvement, and manage budget through scrap/consumable control
  • Drive skill/team versatility through training, coaching and collaboration with Operators and Process Leader
  • Work collaboratively, negotiate and engage with key stakeholders
  • Promote job rotation to maintain knowledge of daily tasks
  • Lead the team in the Lotus Way behaviors, continuous improvement, problem resolution and excellent working environments
  • Initiate problem-solving, elevate as needed, and record non-conformances
  • Maintain SHE and 5S standards, assist in safety audits, and lead investigations
  • Evaluate team performance through regular reviews and appraisals
  • Conduct return-to-work interviews and manage attendance, ensuring policies and procedures are upheld
  • Contribute to continuous improvement initiatives
  • Ensure complicity with SHE regulations
  • Proactively contribute to creating a good team atmosphere
  • Achieve volume targets through process adherence
  • Implement contingency plans during stoppages, lead SOS meetings, and oversee Shell 1 Problem Resolution
  • Lead the team through daily planning of work allocation and daily shop floor leadership to maximise efficient productivity
  • Coach and support team members to meet the agreed objectives
  • Communicate team objectives/KPIs and review through Cube review
  • Motivate and coach the team to meet operational goals
  • Set a high standard of behaviour and performance, promoting Lotus Way values

What you’ll bring:

• Have the success of the team and Lotus at the heart of all actions
• Role model our values and behaviours in all interactions and actions
• Strong leadership and engagement skill
• Ability to lead a cross-functional team effectively
• Excellent communication and presentation skills
• Methodical and structured in daily decision making
• Good problem-solving skills
• An understanding of cost/budget management
• Excellent time management and prioritisation skills

What we offer:

• Enjoy your 25 vacation days, (+ up up to an additional 2 days for length or service) giving you ample opportunity to unwind, explore, or binge-watch your favourite shows.
• Enjoy private healthcare
• Bonus Scheme
• Access to the company bonus scheme - non contractual

Our Company:

Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 welaunched the Eletre, the world’s first all-electric hyper-SUV, and in 2023 our fully-electric Hyper-GT, Emeya.

As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.

Hethel, Norfolk, England has been the home of Lotus for over 60 years, ever since Colin Chapman, our founder, started making championship-winning racing cars. In conjunction with production facilities in Norwich, and research facilities near Warwick, our UK sites offer a wide breadth of roles for all disciplines.

We're not just a car company; we're a diverse mix of talent from all walks of life. At Group Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organisation.

Read more here: Equity, Diversity & Inclusion in Lotus Cars.

Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus Cars Limited? Come and take a look at our career site and join the incredible adventure:https://lotusukmanufacturing.teamtailor.com/