Process Supporter - LAS

Lotus Cars; Norwich; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

25 Vacation Days + Bank Holidays

Performance Bonus

Future-Proof Pension

Private Healthcare

Job summary

Lotus Cars Norwich seeks a Process Supporter to help maintain daily operational stability and performance within the Manufacturing Department. You will coach a team of operators to complete daily tasks safely, accurately, and on time across fabrication, machining, composites, welding, and assembly, focusing on coaching, training, and optimising daily execution.

You will lead on-the-job training, promote cross-training, and uphold 5S/SHE standards while engaging stakeholders to meet targets and

Qualifications

• National Diploma or equivalent in Industrial, Mechanical, Electrical, Logistics or Operations.
• Proven supervisory or team leadership experience in a manufacturing environment, preferably automotive or aerospace.
• Strong working knowledge of lean manufacturing and basic problem-solving tools (5S, Kaizen, A3).
• Effective communication and leadership presence.
• Proficiency in Microsoft Office tools.

Responsibilities

• Deliver effective communication within the production area on daily targets and performance.
• Guarantee production capability at the start of every shift by ensuring all parts, process, and tooling is checked and present.
• Monitor process adherence and drive improvements to reduce scrap and consumable waste.
• Facilitate on-the-job training and promote cross-training to improve team versatility.
• Encourage job rotation and knowledge sharing to build team flexibility and resilience
• Lead the team in the Lotus Way behaviors, continuous improvement, problem resolution and excellent working environments
• Initiate problem-solving, escalade as needed, and record non-conformances
• Maintain SHE and 5S standards, assist in safety audits, and lead investigations
• Evaluate team performance through regular reviews and appraisals
• Conduct return-to-work interviews and manage attendance, ensuring policies and procedures are upheld
• Contribute to continuous improvement initiatives
• Ensure complicity with SHE regulations
• Proactively contribute to creating a good team atmosphere
• Achieve volume targets through process and plan adherence
• Implement contingency plans during stoppages, lead SOS meetings, and oversee Shell 1 Problem Resolution
• Lead the team through daily planning of work allocation and daily shop floor leadership to maximise efficient productivity and machine utilisation
• Coach and support team members to meet the agreed objectives
• Communicate team objectives/KPIs and review through Cube reviews
• Motivate and coach the team to meet operational goals
• Set a high standard of behaviour and performance, promoting Lotus Way values

Skills

Supervisory experience

Lean manufacturing

5S

Kaizen

A3 problem solving

Effective communication

Leadership presence

Microsoft Office

Education

National Diploma or equivalent in Industrial/Mechanical/Electrical/Logistics or Operations

Job description

The Process Supporter plays a crucial role in ensuring daily operational stability and performance within their assigned production area. They provide direct support to a team of operators to ensure they complete their daily tasks and processes safely, accurately and on time every cycle, ensuring production is guaranteed. This role spans across a range of component manufacturing areas, including fabrication, machining, composites, welding, and assembly processes, and is focused on coaching, training, and optimising daily execution.

What You’ll Do:

Respect:

• Deliver effective communication within the production area on daily targets and performance, providing feedback sessions around the Process Supporter cube
• Guarantee production capability at the start of every shift by ensuring all parts, process, and tooling is checked and present
• Monitor process adherence and drive improvements to reduce scrap and consumable waste.
• Facilitate on-the-job training and promote cross-training to improve team versatility.
• Encourage job rotation and knowledge sharing to build team flexibility and resilience

One Team:

• Work collaboratively, negotiate and engage with key stakeholders
• Lead the team in the Lotus Way behaviors, continuous improvement, problem resolution and excellent working environments
• Initiate problem-solving, escalade as needed, and record non-conformances
• Maintain SHE and 5S standards, assist in safety audits, and lead investigations

Ambition:

• Evaluate team performance through regular reviews and appraisals
• Conduct return-to-work interviews and manage attendance, ensuring policies and procedures are upheld
• Contribute to continuous improvement initiatives
• Ensure complicity with SHE regulations
• Proactively contribute to creating a good team atmosphere

Drive:

• Achieve volume targets through process and plan adherence
• Implement contingency plans during stoppages, lead SOS meetings, and oversee Shell 1 Problem Resolution
• Lead the team through daily planning of work allocation and daily shop floor leadership to maximise efficient productivity and machine utilisation
• Coach and support team members to meet the agreed objectives
• Communicate team objectives/KPIs and review through Cube reviews
• Motivate and coach the team to meet operational goals
• Set a high standard of behaviour and performance, promoting Lotus Way values

National Diploma or equivalent in Industrial, Mechanical, Electrical, Logistics or Operations.

• Proven supervisory or team leadership experience in a manufacturing environment, preferably automotive or aerospace.
• Strong working knowledge of lean manufacturing and basic problem-solving tools (e.g., 5S, Kaizen, A3).
• Effective communication and leadership presence.
• Proficiency in Microsoft Office tools.

Desirable:

• Further vocational qualifications in leadership or operational management.

Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world.

Lotus Cars Limited is the manufacturing site of Lotus in the UK. Here we produce all sportscars types such as the Emira and the Evija. To bring the company to the level we want it to be, we are looking for a Process Supporter in the Manufacturing Department to join us at our site in Norwich., This role is based at Lotus Advanced Structures (LAS) in Norwich.

Shift work may be required depending on operational demand. In addition, occasional Friday/weekend working or out-of-hours support may be necessary to meet business needs

Our Company:

Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world's first all-electric hyper-SUV, and in 2023 our fully-electric Hyper-GT, Emeya.

As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.

Hethel, Norfolk, England has been the home of Lotus for over 60 years, ever since Colin Chapman, our founder, started making championship-winning racing cars. In conjunction with production facilities in Norwich, and research facilities near Warwick, our UK sites offer a wide breadth of roles for all disciplines.

We’re not just a car company; we’re a diverse mix of talent from all walks of life. At Group Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organisation. Read more here: Equity, Diversity & Inclusion in .

Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus Cars Limited? Come and take a look at our career site and join the incredible adventure

• 25 Vacation Days + Bank Holidays: Recharge, explore, or binge-watch your favorite series with plenty of time to relax and enjoy life outside of work.
• Performance Bonus: Get rewarded for your hard work with an exciting, non-contractual bonus scheme-because great effort deserves great perks.
• Future-Proof Pension: Plan for your tomorrow while thriving today with a solid pension scheme to keep your future bright.
• Private Healthcare: Stay healthy and stress-free with premium healthcare coverage tailored to keep you at your best.