Process Supervisor

DHL Germany; Baginton; On-site; GBP 30,000 - 40,000; Full time

Job summary

DHL eCommerce UK Limited is seeking a Process Supervisor for its National Hub. This critical role involves managing team operations, ensuring workplace safety, and achieving operational efficiency, with a commitment to career development through dedicated training programs.

Qualifications

• Minimum of 1 year working experience in a comparable supervisory role.
• Experience managing large teams (20+ members).

Responsibilities

• Ensure effective deployment of operational resources and maintain records of staff.
• Provide training and development to team members.
• Complete pre- and post-shift equipment checks.
• Achieve or exceed KPI targets.
• Make decisions supportive of colleagues and the operation.

Skills

Supervisory Management

Team Leadership

Safety Compliance

Operational Efficiency

Job description

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About the role

We are looking for a Process Supervisor; this is a key supervisory role within the National Hub reporting directly to the Process Manager. You will have the ability to work and manage the operation through your own team of warehouse operatives and have the flexibility to cover all areas within the hub operation.

This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the National Hub operation in accordance with the individual work area requirements. You will promote an engaging working culture with high priority given to workplace safety and operational efficiency. This position will be 45 hours per week across five shifts.

Key Responsibilities

1. Ensure the effective deployment of all operational resources in accordance with work area requirements and maintain records and accountability of staff, including any agency deployed.
2. Ensure all team members receive training and development to encourage a coaching and feedback culture.
3. Ensure all pre- and post-shift equipment checks are completed and reported in accordance with work area requirements.
4. Ensure all KPI targets are achieved or exceeded in accordance with work area requirements.
5. Take initiative and make decisions that are right for colleagues, customers, and the operation.

The ideal candidate will have:

• Minimum of 1 year working experience in a comparable or acting supervisory role.
• Experience managing large teams (20+ members).

What about career development?

We take every employee’s career seriously and believe in realizing their full potential. We have dedicated learning and development programs that are open to every employee and promote an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce.