Process Operator

Southern Water; Otterbourne; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health care cash plan

Competitive Pension

Job summary

Southern Water is seeking a Process Operator in Otterbourne to support frontline operations across reservoirs and booster stations. You will perform compliance inspections, testing, asset monitoring and routine maintenance while ensuring safety and environmental standards.

The role requires a full UK driving licence, willingness to travel between sites, and the ability to work outdoors in all weather. Permanent contract with standby and overtime opportunities.

Qualifications

• Full UK driving licence.
• Willingness to travel between sites across the region.
• Comfortable working outdoors in all weather conditions.

Responsibilities

• Carrying out compliance inspections, testing, and asset monitoring activities.
• Performing routine operational and maintenance tasks across reservoirs and booster stations.
• Completing site housekeeping activities and ensuring sites remain presentable and compliant.
• Maintaining records and documentation to support audits and compliance.
• Investigating alarms, faults, and asset performance issues.
• Receiving, storing, and handling chemicals safely per procedures.
• Using IT systems and mobile tech to record maintenance and inspections.
• Supporting site upkeep, security, and readiness across the region.
• Participating in a 1-in-4 week standby rota outside normal hours.

Skills

Driving licence

Job description

Closing Date 2026-10-21

Process Operator

Location: Otterbourne - you will also need to be willing to travel across multiple sites and have a current full driving license.

Contract Type: Permanent

Hours: 38 hours

Salary: £29,325 per annum plus standby and overtime opportunities.

Standby rota participation can increase earnings significantly.

Benefits

• Health Care cash plan cover (with options to upgrade for family coverage)
• Competitive Pension

For a full list of benefits, please visit our careers page or see below.

About the Role

Join our frontline operations team and help maintain the safe and reliable operation of over 110 reservoirs and booster stations across the region. This role plays a vital part in ensuring our assets remain compliant, operational, and well maintained, helping us continue to deliver excellent service to customers while protecting the environment.

What You Will Be Responsible For

• Carrying out compliance inspections, testing, and asset monitoring activities.
• Performing routine operational and maintenance tasks across reservoirs and booster stations.
• Completing site housekeeping activities, including kiosk cleaning, hatch cover cleaning, and ensuring sites remain presentable and compliant.
• Maintaining accurate records and documentation to support audits, compliance requirements, and operational activities.
• Investigating and resolving alarms, faults, and asset performance issues.
• Receiving, storing, and handling chemicals safely in accordance with procedures.
• Using IT systems and mobile technology to record maintenance activities, inspections, and compliance information.
• Supporting the overall upkeep, security, and operational readiness of sites across the region.
• Participating in a 1-in-4 week standby rota, responding to operational issues and alarms outside normal working hours when required.

Additional Requirements

• Comfortable working outdoors in all weather conditions and travelling between sites across the region.
• Able to undertake physical tasks including lifting hatch covers, site inspections, cleaning activities, and routine maintenance duties.
• Full UK driving licence.
• Strong attention to detail and a commitment to safety, compliance, and operational standards.

Progression opportunities

Southern Water offers career progression, training, and development opportunities.

About Southern Water

Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box.

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.

Additional information:

In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting.

This role is subject to enhanced pre-employment security screening. Applicants will need to have lived in the UK for the previous 3 years to enable the required checks to be completed

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.