Process Intelligence Consultant -Process Mining

Capgemini; City Of London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A global consulting firm in London is seeking a Process Mining Consultant to drive impactful business improvements through data-driven insights. This role involves developing analyses and dashboards using leading tools, working collaboratively with teams to enhance operational excellence. The ideal candidate has experience in process mining and excellent presentation skills, ready to contribute to high-profile projects within a supportive and innovative environment.

Benefits

Flexible working arrangements

Employee wellbeing programs

Diversity and Inclusion initiatives

Qualifications

• Experience in process mining or improvement roles.
• Ability to deliver process mining projects end-to-end.
• Proficiency in process mining tools.

Responsibilities

• Deliver end-to-end solutions in process mining.
• Develop dashboards and analyses.
• Identify inefficiencies and recommend solutions.

Skills

Process intelligence

Data extraction

Dashboard development

Client communication

Lean Six Sigma

Workshop facilitation

Predictive modeling

Tools

Celonis

ARIS

Signavio

SAP

Oracle

Job description

Your Role

As a Process Mining Consultant, you will deliver end-to-end solutions that uncover inefficiencies and drive impactful business improvements. Working closely with diverse teams, you will turn complex data into actionable insights and help clients achieve operational excellence.

In this role, you will:

• Work on process mining projects from data extraction to insight delivery.
• Develop dashboards and analyses using tools like Celonis, ARIS, or Signavio.
• Collaborate with stakeholders to identify inefficiencies and recommend solutions.
• Facilitate workshops and clearly communicate findings.
• Integrate insights with enterprise systems to drive sustainable improvements.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & Development - Training to support your career development and the skills demand within the company, certifications etc.

Your Profile

Our applicants will have some of the following skills and attributes:

• Previous experience in process intelligence and/or improvement roles
• Demonstrated ability to deliver end-to-end process mining projects, encompassing data extraction, transformation, analysis, and actionable insights.
• Expertise in process mining tools such as Celonis, ARIS, or Signavio, including developing dashboards and configuring advanced analyses.
• Experienced on running project phases independently, managing client communications, and ensuring alignment with client expectations.
• Proficient in addressing business challenges using data-driven insights and recommending targeted process improvements.
• Knowledge of business process improvement methodologies such as Lean Six Sigma, with practical application experience.
• Excellent presentation skills to effectively communicate findings and recommendations to technical and non-technical stakeholders.
• Skilled in conducting workshops to gather client requirements and explain complex analytical findings in accessible terms.
• Familiarity with integration points between process mining platforms and enterprise systems (e.g., SAP, Oracle) for comprehensive process analysis.
• Proven ability to manage challenges during project delivery while maintaining client confidence and trust.

Even Better If

• Experience training clients in process mining tools and methodologies.
• Understanding of enterprise systems (e.g., SAP, Oracle) and their data models to effectively map process landscapes.
• Competence in conducting root cause analysis and proposing specific interventions for operational inefficiencies.
• Familiarity with advanced analytics techniques (e.g., predictive modelling, machine learning) to drive innovative process improvements.
• Proven ability to work on multi-disciplinary projects, collaborating with IT, operations, and business leaders.
• A track record of delivering measurable process optimisations that yield significant business value.
• Experience with automation technologies, such as Robotic Process Automation (RPA) or workflow management platforms.
• Contributions to thought leadership, such as showcasing project outcomes in internal or external presentations.
• Proficiency in developing tailored KPIs to measure process performance and improvement outcomes.

What You'll Love About Working Here

In the Intelligent Process and Performance team, you'll have the opportunity to work on cutting-edge process mining projects that drive real, tangible impact for clients across diverse industries. You'll join a team of forward-thinking professionals who thrive on collaboration, innovation, and delivering data-driven solutions that transform business operations. With a culture that values continuous learning, mentorship, and thought leadership, you'll be empowered to grow your expertise while contributing to meaningful, high-profile projects that make a difference.

We are delighted to have received the "Glassdoor Best Places to work UK" accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, view our Glassdoor page.

Need To Know

At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained "Mental Health Champions" across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.