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Process Improvement Manager

ZipRecruiter

London

On-site

GBP 70,000 - 80,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Process Improvement Manager to enhance their innovation and process improvement team. This role offers the chance to lead exciting projects aimed at optimizing service delivery and ensuring the firm remains competitive in a changing environment. The ideal candidate will have a proven track record in process improvement, particularly within legal and professional services, and will be adept at managing stakeholders and communicating effectively with senior leadership. Join a growing and ambitious team that values innovation and strategic growth.

Qualifications

  • Proven experience in delivering process improvement projects in legal services.
  • Strong stakeholder management and communication skills are essential.

Responsibilities

  • Deliver process improvement projects and implement efficiency solutions.
  • Partner with clients and stakeholders to optimize delivery and revenue growth.

Skills

Stakeholder Management
Communication Skills
Presentation Skills
Emotional Intelligence

Education

Lean Six-Sigma Certification

Tools

Process Improvement Methodologies

Job description

Job Description

Process Improvement Manager

£70k – £80k

London Hybrid (3 days on site)

A leading Law Firm is looking to grow their innovation and process improvement team with a Process Improvement Manager, to enable the firm to deliver on projects efficiently and to future proof the service delivery model.

This is an exciting opportunity to join a growing and ambitious team and take the next step in your career, with a clear strategy for growth.

Responsibilities of the Process Improvement Manager

  • Delivery of process improvement projects.
  • Enable the business to deliver through implementing solutions for efficiency
  • Partnership with key clients and stakeholders to optimise delivery and enable revenue growth
  • Future proof the service delivery model, providing the foundations to respond to the evolving environment.
  • Following a best-in-class methodology

Requirements for the Process Improvement Manager

  • Proven experience delivering process improvement projects, ideally within legal and professional services environment
  • Proven Experience utilising Lean Six-Sigma methodologies (Six-sigma certifications highly beneficial)
  • Strong stakeholder management experience, emotional intelligence and comfortability and confidence to establish relationships with project teams.
  • Strong communication and presentation skills including with senior leadership.

If this looks interesting to you, please apply or email g.cummings@ltharper.com

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