Process Improvement Coordinator

JR United Kingdom; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading Financial Services company seeks a Process Improvement Coordinator on a flexible 6-month contract based in London. The role entails leading process improvement initiatives using Lean Six Sigma methodologies while supporting cross-functional projects. The ideal candidate will possess strong analytical skills, certification, and experience in managing process efficiency. This is a unique opportunity to influence operational excellence in a prominent organization.

Qualifications

• Excellent experience leading end-to-end process improvement initiatives (DMAIC).
• Proven skills in process mapping, KPI tracking, and FMEA.
• Strong MS Excel and PowerBI skills are essential.

Responsibilities

• Drive end-to-end process improvement using DMAIC approach.
• Conduct root cause analysis and develop process documentation.
• Support cross-functional initiatives and report on KPIs for senior leadership.

Skills

Process mapping

KPI tracking

Lean Six Sigma

Root cause analysis

Communication skills

MS Excel

PowerBI

Education

Lean Six Sigma certification (Green Belt or above)

Job description

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Process Improvement Coordinator, london (city of london)

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Client:

Symmetry Search & Staffing Solutions

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

28.06.2025

Expiry Date:

12.08.2025

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Job Description:

Process Improvement Coordinator urgently required by a leading Financial Services company on an initial 6-month contract (inside IR35), based flexibly from London (3 days/ week on site) offering a rate up to £500/ day.

This assignment is split evenly between driving end-to-end process improvement (DMAIC approach) and supporting the broader portfolio of process improvement initiatives from a PMO perspective.

You will analyse and optimise end-to-end processes across business units, focusing on efficiency, effectiveness, and risk mitigation. You will conduct root cause analysis, FMEA, and risk assessments to identify gaps, inefficiencies, and process failures. You will develop and maintain process documentation via maps, KPIs, and control metrics, monitor and report on KPIs, providing transparency into performance and compliance, whilst championing process improvement initiatives via Lean Six Sigma methodologies (DMAIC).

From a PMO perspective you will coordinate and support cross-functional improvement initiatives from initiation to execution. Tracking the maturity and status of initiatives; producing accurate and engaging updates for senior leadership via high-quality PowerPoint presentations, dashboards, and visual reporting materials for key stakeholders.

To be considered for this opportunity, applicants must have the following:

• Excellent experience leading end-to-end process improvement initiatives (DMAIC)
• Lean Six Sigma certified (Green Belt or above)
• Proven skills in process mapping, KPI tracking, and FMEA
• Excellent skills in root cause analysis, Lean Six Sigma, and continuous improvement frameworks
• Ability to manage multiple initiatives with strong coordination and communication skills
• Proven exposure working directly with senior leadership - keeping them aligned and accountable
• Comfortable translating complex data into executive-friendly narratives and visual presentations (PowerPoint)
• Strong MS Excel and PowerBI skills (pivot tables, dashboards etc)

This is a unique opportunity to span operational excellence and strategic execution. You’ll help shape how the organisation operates at scale and play a key role in ensuring initiatives don’t just launch - but succeed.

You will act as a trusted advisor to the Head of Process Improvement providing data-driven insights and keeping accountability top of mind, ensuring initiatives are aligned with strategic goals, properly scoped, and supported with risk-based process views.