Process Controller (Waste)

Thames Water Utilities Limited; Rickmansworth; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

WeCare health services

Benefits on Tap discounts

Parental leave (paternity/maternity)

Job summary

Thames Water seeks a Process Controller (Waste) to ensure Maple Lodge Sewage Treatment Works runs 24/7. Based in Rickmansworth, you will monitor SCADA, respond to events, and guide Process Technicians on site to maintain service delivery to standards.

You will work in a large water utility environment, receive full training on health & safety, and play a key role in operational reliability and regulatory compliance.

Qualifications

• Must be a team player.
• SCADA experience.
• Wastewater process experience and the ability to coordinate & prioritise work.
• Qualification in a technical discipline (M, E or ICA) advantageous with appropriate City & Guilds/ONC/OND/HNC/HND or equivalent.
• Unsupervised work on 12-hour shifts (days and nights).
• Fully competent with the Company IT systems.
• Full UK Driving Licence.

Responsibilities

• Being responsible for the overall operation of the Sewage Treatment Works and associated outstations for the plant and equipment.
• Monitoring, collating and reporting data to ensure statutory and regulatory compliance and customer demand.
• Processing faults and advising suitable rectification by first fix, raising issues to the Site Management Team.
• Carrying out isolations to plant and issuing Permits to work as part of a safe system of work.
• Assisting with on-site capital project works, coordinating maintenance and operational personnel and raising reactive work when required.
• Monitoring stock levels and requesting deliveries as required.
• Undertaking safety and security checks and taking responsibility for health and safety of yourself and colleagues.
• Operate and monitor processes from the Control room using SCADA; when needed, access process areas to operate and inspect.
• Undergo training in safety procedures including confined space entry.

Skills

SCADA

Wastewater

Team player

Driving licence

Technical qualification

Shift work

Education

Technical City & Guilds / ONC / OND / HNC / HND or equivalent

Job description

Job title Process Controller (Waste) Ref 46046 Division Asset Operations & Capital Delivery Location Maple Lodge - Rickmansworth - WD3 9SQ Contract type Permanent Full/Part-time Full-time Hours 38 hours per week Salary Offering a salary up to £40,000 per annum depending on skills and experience. Job grade A Closing date 29/10/2026

We are looking for a Process Controller to join Thames Water on a permanent basis.

Working as part of a team of process controllers you will be responsible for the effective running of Maple Lodge Sewage Treatment Works 24 hours a day.

This is done using SCADA and responding to specific situations to ensure the relevant processes are brought under control or escalated to an event. Out of hours you will be the responsible person on site and will direct the Process Technicians to ensure that services are delivered in accordance to standards.

What makes this role unique?

Every working day is different at Maple Lodge, which provides a very interesting, challenging and rewarding working environment. You will be at one of the biggest sewage treatment works on the Thames Water Estate and will receive full training and support for the Health & Safety, technical and process requirements related to the plant.

What you will be doing as a Process Controller

• Being responsible for the overall operation of the Sewage Treatment Works and associated outstations for the plant and equipment.
• Monitoring, collating and reporting data in order to ensure that statutory and regulatory compliance is met and the site meets regulatory quality standards and customer demand.
• Processing faults and advise suitable rectification by first fix, raising issues to the Site Management Team.
• Carrying out isolations to plant and issuing Permits to work as part of a safe system of work
• Assisting with on-site capital project works, co-ordinate maintenance and operational personnel raising reactive work when required.
• Monitoring stock levels and request and take deliveries as required.
• Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues.
• Operate and monitor the processes from the Control room using SCADA, and where necessary, go into the process area to carry out operations and when required, inspect the process area’s.
• Undergo training in safety procedures including confined space entry.

What skills are required for this role?

• Must be a team player.
• SCADA experience.
• Wastewater process experience and the ability to coordinate & prioritise work.
• Qualification in a technical discipline M, E or ICA would be advantageous (with Technical City and Guilds, ONC/OND, HNC/HND or equivalent)
• You must be able to work unsupervised on 12-hour shifts days and nights.
• Fully competent at using the appropriate Company IT systems.
• Full UK Driving Licence.

What’s in it for you?

• Offering a salary up to £40,000 per annum depending on skills and experience.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.