Process Assurance Advisor

Severn Trent Water; Coventry; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading utility company in Coventry is seeking a Process Assurance Advisor to ensure timely payments to suppliers and effective credit control. The ideal candidate will have experience in accounts payable, strong problem-solving skills, and a positive attitude. This role offers competitive salary, excellent benefits, and a supportive work environment. Join us to make a meaningful impact while developing your career.

Benefits

Annual salary of £24,000 - £31,200

25 days holiday + bank holidays

Annual bonus scheme (up to £1,500)

Leading pension scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Qualifications

• Experience in an accounts payable/receivable team is essential.
• Awareness of taxation, accruals, and VAT procedures is beneficial.
• A positive attitude and caring character are important.

Responsibilities

• Process invoices against Purchase Orders and GRNs.
• Achieve targeted results while providing excellent customer service.
• Identify root causes for non-payment of invoices.

Skills

Experience in accounts payable/receivable

Understanding of accounting procedures

Strong communication skills

Job description

Overview

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

We are looking to appoint a Process Assurance Advisor. The role is responsible for ensuring we pay our suppliers for goods purchased and for credit control management of miscellaneous income across key STS customers. The purpose is to ensure all supplier invoices are paid to the agreed payment terms, with the end goal of 95% of supplier payments within 60 days and timely collection of invoices from key external customers.

Responsibilities

• Process invoices (both electronic and paper) against Purchase Orders and GRNs.
• Use initiative to achieve targeted results while providing excellent customer service.
• Perform ad hoc tasks within the same team and other teams as required. Identify root causes for non-payment of invoices.
• Communicate best practice to suppliers and internal users to prevent issues from occurring.

Role details

You'll be based at our Severn Trent Centre in Coventry, and we’re looking for someone who can join us 37 hours a week.

How we work

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. We value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So you’ll usually find us in the office, but working from home is supported when you need it.

What we’re looking for

We’re looking for a candidate who has experience in an accounts payable/receivable team and worked in Billing or Credit Control. Awareness of general accounting procedures, taxation, accruals, and VAT procedures would be beneficial. The right skills and experience are important, but if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality, knowing diverse minds, experiences and backgrounds help us learn and better serve our communities. We want people who show up and get involved, who are ready to be part of something bigger and who want to make a difference because they care.

Rewards and care

HOW WE’LL REWARD AND CARE FOR YOU

It’s not just a job you’ll get here, you’ll get a career too. We offer a range of benefits that reward and recognise great work and provide award-winning training to help you reach your potential. We’ll also help you play your part in looking after the environment and the community we live in. Here are some of our favourites:

• Annual Salary of: £24,000 - £31,200
• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
• Annual bonus scheme (up to £1,500 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies

LET’S GO

We can’t wait to hear from you! Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.