Process Analyst

JR United Kingdom; Preston; Remote; GBP 45,000 - 55,000; Full time

Job summary

A leading company in the UK is seeking a proactive and detail-oriented professional for a remote role focused on operational improvement. The candidate will utilize analytical insights and collaborate with cross-functional teams to enhance efficiency and customer experience. Key responsibilities include championing lean practices, designing SOPs, and leading initiatives for process optimization.

Qualifications

• Experience in operational improvement and process mapping.
• Strong analytical mindset and excellent communication skills.

Responsibilities

• Champion lean and agile methodologies to foster continuous improvement.
• Develop relationships with stakeholders to support business improvement initiatives.
• Analyze operational processes to identify inefficiencies and bottlenecks.

Skills

Analytical mindset

Communication skills

Problem-solving

Job description

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This is a remote role based in Accrington with occasional travel to Europe. The salary for this position is £45,000 - £55,000 per year. The successful candidate will play a key part in identifying operational inefficiencies and driving sustainable change across the business, using a combination of analytical insights and collaborative engagement. Working closely with cross-functional teams, they will be responsible for implementing improvements that enhance both process efficiency and customer experience.

Key responsibilities include:

• Championing lean and agile methodologies, lean practices, and lean problem-solving techniques to embed a culture of continuous improvement organisation-wide.
• Fostering a culture of continuous improvement by encouraging staff to identify inefficiencies and propose innovative solutions.
• Developing and maintaining excellent working relationships with key internal and external stakeholders to support ongoing business improvement initiatives and activities.
• Designing and implementing scalable Standard Operating Procedures (SOPs) and process maps to encourage standardisation and operational efficiency.
• Working closely with IT and development teams to ensure the effective implementation of system changes and enhancements.
• Analysing end-to-end operational processes to uncover inefficiencies, bottlenecks, and opportunities for optimisation.
• Monitoring and assessing the performance of business improvement initiatives, identifying issues, and ensuring timely resolution.
• Scoping, implementing, and executing programmes in close collaboration with operational functions to lead change and improve customer experience.
• Leading postmortems and root cause analysis for operational issues and ensuring that corrective actions are tracked and executed properly.
• Staying up-to-date with in-house systems and processes to maintain relevance and drive improvements based on current capabilities.
• Taking ownership of personal learning and development by recognising and embracing all opportunities for growth and professional enhancement.

This role requires a proactive and detail-oriented individual with a strong analytical mindset and excellent communication skills. Previous experience in operational improvement, process mapping, and stakeholder engagement will be essential to succeed in this position.