Process Administrator

Bakkavor Group; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A food industry leader in the UK is seeking a Process Administrator to ensure smooth operations at their Highbridge site. The role involves managing documentation, overseeing quality systems, and supporting internal teams. Candidates should possess strong skills in Microsoft Office, effective communication, and problem-solving abilities. This position offers a permanent contract with competitive benefits including 25 days holiday and private medical insurance after 5 years.

Benefits

Life Assurance (1 x salary)

25 days holiday

Private Medical Insurance (after 5 years service)

Stakeholder Pension Scheme

Employee Assistance Programme

Discounted tutoring for children

Free Carparking

Qualifications

• Strong knowledge of Microsoft Office Suite for documentation and reporting.
• Ability to work in a team and independently in a fast-paced setting.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage documentation to ensure smooth site operations.
• Oversee quality and process systems.
• Monitor stock levels and place orders as needed.
• Assist in preparing for customer visits and product reviews.
• Support continuous improvement in health and safety practices.

Skills

Microsoft Word

Microsoft Access

Microsoft Excel

Communication

Problem-solving

Job description

Process Administrator

Salary: Competitive

We’re proud to be Bakkavor

Benefits: A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans), 25 days holiday, Private Medical Insurance (after 5 years service)

Location: Highbridge, TA9 4JR

Ways of Working: Site based

Hours of work: Monday - Friday / 08:30-17:00

Contract Type: Permanent

Why join us?

We’re proud of what we do, why we do it and who we do it for. We’re proud to give everyone the opportunity and support to develop and progress their career. To nurture talent, fuel ambition and work with resilience and purpose to achieve the highest possible standards. We’re proud of our caring culture, loyal colleagues and future focus. But, most of all, we’re proud to enable and empower everyone to believe, achieve and succeed.

What we do

We’re the market leader in the UK fresh prepared food industry - supplying meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose.

Our Bakkavor site in Highbridge, which is one of our four Desserts sites in the UK, specialises in Cheesecake and Tarts, working closely with our sister site in Devizes that specialise in baked goods.

About the role

As a Process Administrator, you will play a vital role in ensuring the smooth running of site operations through accurate and timely administration. You will manage documentation, oversee quality and process systems, coordinate KPIs and reporting, and support both internal teams and external stakeholders. Operating safely and efficiently, you will contribute to continuous improvement across health, safety, and environmental practices while assisting with general office and customer‑facing duties.

Role Accountabilities

• Collecting trial documentation and supporting the preparation and delivery of internal trial reviews and taste panels.
• Collecting and retaining trial samples in line with business requirements.
• Regularly monitoring and controlling stock levels, placing orders when materials are low or nearing end of life.
• Being aware of upcoming customer visits, preparing relevant paperwork, assisting with sample collection, and setting up product reviews.
• Maintaining awareness of compliance requirements and supporting monitoring of processes and factory areas.
• Operating in a safe manner and supporting continuous improvement in health, safety, and environmental practices.

About You

You will be able to work effectively both within a team environment and independently, demonstrating resilience and adaptability in a fast‑paced setting. With strong knowledge of Microsoft Word, Access, and Excel, you will be confident in generating procedures, graphs, contact reports, minutes, and presentations to support the team’s objectives.

Clear communication is essential, and you will be a strong communicator both in writing and verbally, engaging effectively with colleagues across the team, wider site functions, and with retailers. You will bring good problem‑solving skills, with the ability to identify and raise issues promptly with the relevant personnel. Finally, you will thrive under pressure, consistently meeting demanding deadlines while maintaining accuracy and attention to detail.

Join Bakkavor and take the opportunity to shape processes, drive improvement, and make a real impact in a business that values your skills and supports your growth.

What you’ll receive

As an equal opportunity employer, we’re committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.

• Life Assurance (1 x salary)
• 25 days holiday
• Staff Shop
• Stakeholder Pension Scheme
• MyBargains Discount Platform
• Personal Accident Insurance
• Free Independent Mortgage Advice
• Employee Assistance Programme
• A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
• Discounted tutoring for children
• Access to financial learning tools and affordable loans via your salary
• Private Medical Insurance (after 5 years service)
• Free Carparking

Proud to be Bakkavor

We’re proud to be the market leader in the UK fresh prepared food industry. We’re proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We’re driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business – come and join our dedicated Bakkavor team!

At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ).

Find out more and apply.