Probation Navigator: Support & Empower Change

Premier; Norwich; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Cycle to work scheme

Pension scheme – Employer matched

Job summary

The Forward Trust is seeking a dedicated individual to join the Supporting People on Probation Navigator team in Norwich. This permanent, full-time role focuses on helping adults on probation to move forward and build positive, lasting changes in their lives.

You will build supportive relationships, deliver 1:1 sessions, and coordinate with Probation Practitioners to support service users. We value empathy, strong communication, reliability and a commitment to learning.

Qualifications

• Experience in probation, prisons, policing, courts, psychology, counselling, education, social services, health, social prescribing or foster care would be beneficial.
• We welcome transferable skills and life experience from other backgrounds.
• Full UK driving licence is desirable, as travel between venues is essential.

Responsibilities

• Supporting adults on probation to make positive and lasting changes in their lives.
• Building trusting and supportive relationships with Service Users.
• Helping Service Users understand their lifestyle, relationships, emotional wellbeing and factors contributing to offending.
• Delivering 1:1 support sessions and interventions.
• Facilitating group interventions and activities.
• Supporting people before and after release from prison.
• Keeping clear, accurate and up-to-date records of all contacts and interventions.

Skills

Empathy

Communication

Relationship-building

Reliability

Learning orientation

Organisation

Report-keeping

Team collaboration

Job description

The Forward Trust is seeking a dedicated individual to join the Supporting People on Probation Navigator team in Norwich. This permanent, full-time role focuses on helping adults on probation to move forward and build positive, lasting changes in their lives.

You will build supportive relationships, deliver 1:1 sessions, and coordinate with Probation Practitioners to support service users. We value empathy, strong communication, reliability and a commitment to learning.