Proactive Office Coordinator – Front Desk & Ops

YouLend; Greater London; On-site; GBP 27,000 - 33,000; Part time

Benefits offered by this job

Award-winning workplace

Top fintech recognition

Job summary

YouLend in London is seeking a Part-Time Office Assistant to join the People department. This hands-on role keeps the office running smoothly, welcoming visitors, managing stock and coordinating meeting spaces.

Reporting to the Office Manager, you will handle front-of-house, meals and catering, post and deliveries, and travel bookings. The position requires proactive organisation and teamwork in a fast-paced fintech environment.

Qualifications

• Strong organisational skills and attention to detail are essential.
• Ability to prioritise tasks and adapt to changing priorities.
• Proactive, adaptable and dependable problem-solving approach.
• Friendly, professional communication with colleagues and visitors.
• Service-focused for employees, visitors and suppliers.
• Ownership mindset to complete tasks end-to-end.
• Proficiency with Microsoft Office suite.

Responsibilities

• Front of house and security: Welcome and direct visitors, notify colleagues, and manage visitor and temporary employee passes.
• Office environment: Keep reception tidy, safe and welcoming, and help ensure meeting rooms, kitchens and shared areas are ready for use.
• Meetings and hospitality: Set up meeting rooms, prepare refreshments and arrange catering.
• Stock management: Monitor stock levels, place orders and replenish kitchen supplies, stationery and branded materials.
• Food and wellbeing: Order groceries and catering, restock the kitchen, support subsidised lunches, and coordinate birthday cakes and wellbeing arrangements.
• Office administration: Manage post, couriers, collections and deliveries, gifts, incentives, photography bookings and daily requests.
• Travel: Arrange flights, hotels, restaurants and related travel requirements.
• Facilities and suppliers: Liaise with landlords, contractors and suppliers; resolve or escalate facilities issues.
• Onboarding and Offboarding: Prepare welcome packs and introductions, remove leavers from accounts and coordinate equipment returns.
• Events and projects: Support monthly events, desk moves, office extensions and health and safety inspections.
• Communication: Monitor the Office Management inbox and share office updates.
• Ownership: Take assigned tasks through to completion, keeping colleagues informed.

Skills

Organisation

Time management

Communication

Attention to detail

Microsoft Office

Team collaboration

Proactive problem-solving

Job description

YouLend in London is seeking a Part-Time Office Assistant to join the People department. This hands-on role keeps the office running smoothly, welcoming visitors, managing stock and coordinating meeting spaces.

Reporting to the Office Manager, you will handle front-of-house, meals and catering, post and deliveries, and travel bookings. The position requires proactive organisation and teamwork in a fast-paced fintech environment.