Proactive Credit Controller | Corporate & Government Collections

Corona Energy; Seething; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance & income protection

Profit sharing scheme

Electric Vehicle salary sacrifice

Discounts through rewards scheme

Development opportunities

Job summary

Corona Energy in the United Kingdom is seeking a proactive Credit Controller to manage a portfolio of corporate, government, and managing agent customers, delivering strong collections performance and excellent service.

You will build relationships, conduct regular calls, investigate queries, and produce debt reports while collaborating with internal teams to meet targets. The role offers hybrid working Tue-Thu in the office and Mon, Fri remote, with a competitive benefits package.

Qualifications

• Previous experience in a Credit Control or Collections role.
• Strong communication and relationship-building skills.
• Strong organisation skills and the ability to prioritise workload effectively.
• Confident using multiple systems simultaneously, with the ability to quickly learn new platforms and adapt to changing processes.
• Excellent numeracy and attention to detail.
• Good Excel skills, including Pivot Tables and VLOOKUPs.

Responsibilities

• Managing a portfolio of corporate customers across gas and electricity as the dedicated collections contact.
• Building and maintaining strong relationships with customers and internal stakeholders.
• Conducting regular phone calls, meetings, and conference calls with customers.
• Investigating and resolving invoice and payment queries.
• Producing debt reports and analysing customer account data.
• Reconciling customer accounts and ensuring data accuracy.
• Working collaboratively with wider teams to achieve collection targets.
• Identifying opportunities to improve processes and efficiencies.

Skills

Credit control

Relationship building

Organisational skills

System literacy

Numeracy

Attention to detail

Tools

Excel

Job description

Corona Energy in the United Kingdom is seeking a proactive Credit Controller to manage a portfolio of corporate, government, and managing agent customers, delivering strong collections performance and excellent service.

You will build relationships, conduct regular calls, investigate queries, and produce debt reports while collaborating with internal teams to meet targets. The role offers hybrid working Tue-Thu in the office and Mon, Fri remote, with a competitive benefits package.